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Mercedes-Benz of Coral Gables - Service Center

Coral Gables, FL

4.9
2,575 Reviews

2,575 Reviews of Mercedes-Benz of Coral Gables - Service Center

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August 07, 2013

The car was in warranty, Mr Romero is first class service. It's my second experience in the Dealer, the firt one was with CL 65 AMG and the second with S 550. More

by vcabeiro
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jesus Romero
August 07, 2013

My trip to have my car serviced was great! Everyone did a wonderful job making me feel like I'm apart of the mercedes-benz family. More

by Morganm33069
Price
Recommend Dealer
Yes
Employees Worked With
Eric Companioni
August 07, 2013

Marcos Gonzalez provided excellent customer service. He kept me informed throughout the entire process and went above & beyond to make sure that I was happy. I have had service at other Mercedes Dealershi More

by gwelch223
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcos Gonzalez
August 07, 2013

Tony Fuentes was a pleasure to deal with, very knowledgable & professional! I will request as my service advisor next visit and is worth the drive from Ft Lauderdale to Coral Gables. More

by ericjr69
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tomy Fuentes
August 07, 2013

Valentin and other staff I dealt with provided outstanding and professional service. They know your name, spend the necessary time with you to resolve your issue without rushing. The process to dr More

by mannyfer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentin Sanchez
August 07, 2013

The service was excelent but i wouldn't like to take my car back again for the same problem. It was the second time they had to change the whole roof because of a leak. And I couldn't enjoy a car for a More

by Elvisay
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Figarola
August 07, 2013

The service, promptness, and friendliness of Tony Fuentes were as always impeccable. My C320 still shows problems with the esp sensor which the technicians haven't been able to locate, and this is the reason More

by IRMC320813
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Fuentes
August 07, 2013

Marcos is the man as usual. My drop-off was quick and the service was completed quicker than estimated. To top it off, the car looked like it had just been detailed when I picked it up. Could not ask f More

by Tot75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcos Gonzalez
August 06, 2013

It was an overall great experience; great customer service and care; no complaints from me -- love the dealership and the great service always provided -- Thank you More

by marias17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
forgot his name sorry :0(
August 06, 2013

Excellent customer service at the dealship and in contact by telephone. I was kept upto date on the progress of the service and delivery time. More

by alasdairdavis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
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