Mercedes-Benz of Coral Gables - Service Center

The Service Advisor that helped me, Jesus Romero, was very courteous, efficient and professional and ensuring that the wait time was as minimal as possible and made the service experience a very pleasant very courteous, efficient and professional and ensuring that the wait time was as minimal as possible and made the service experience a very pleasant one. I also enjoyed the gourmet coffee and pastries that you offer customers. Thank you. More

What a difference between the old Bill Usery Coral Gables service and the experience I had this past week. I applaud you for making all the changes you have made from the way the places looks and the behavi service and the experience I had this past week. I applaud you for making all the changes you have made from the way the places looks and the behavior of all your employees. Congratulations, More

Eric Companioni was extremely courteous, helpful and knowledgeable . The whole experience was perfect, there was no waiting for the appointment , neither for paying the bill and retrieving the (spotle knowledgeable . The whole experience was perfect, there was no waiting for the appointment , neither for paying the bill and retrieving the (spotless) car. I will certainly return to MB Coral Gables for the next service. Good job! More

I brought my vehicle in for service and just as I expected the level of service is that of a luxury dealership, it was exceptional and I will definitely bring it back for service when needed. expected the level of service is that of a luxury dealership, it was exceptional and I will definitely bring it back for service when needed. More

My service advisor Tony Fuentes is exceptional. Everything was taken care at a great level. Staff were very friendly and courteous. While i droped off my vehicle for maintenance, i received a court Everything was taken care at a great level. Staff were very friendly and courteous. While i droped off my vehicle for maintenance, i received a courtesy vehicle which it was in top condition and the staff there was very nice and attentive. i would definitely recommend this dealer! More

Setting appointment was an ease. They kept me updated as to the work being performed. Finally, they addressed and resolved all the issues I had with my car. Staff is friendly with what appears a genuine des to the work being performed. Finally, they addressed and resolved all the issues I had with my car. Staff is friendly with what appears a genuine desire to serve. They streamline the whole process thereby making it swift and painless to drop off your vehicle and leave with your loaner. I have been going to MB of Coral Gables for several years and have seen the leaps in customer service this dealer has had. More

Service was prompt and attentive. I walked in and was greeted promptly and with smiles. I was escorted to the waiting room and made to feel comfortable. greeted promptly and with smiles. I was escorted to the waiting room and made to feel comfortable. More

As always, Fernando was exceptional.......I never had to wait......to speak to him, drop my car off, to get my rental car, to pick my car up, to return the rental........absolutely awesome!! Thank you, Fer wait......to speak to him, drop my car off, to get my rental car, to pick my car up, to return the rental........absolutely awesome!! Thank you, Fernando!! More

Always excellent. Second to none! I went for service and was treated with upmost respect, honesty and integrity. They really do care at Bill Ussery. was treated with upmost respect, honesty and integrity. They really do care at Bill Ussery. More

Amazing service rep.He goes the extra mile to please his customers.Tony always has a pleasant smile and is willing to help.I can call Tony for anything, he is my go to person. customers.Tony always has a pleasant smile and is willing to help.I can call Tony for anything, he is my go to person. More