Mercedes-Benz of Coral Gables - Service Center
Coral Gables, FL
2,575 Reviews of Mercedes-Benz of Coral Gables - Service Center
The car was in warranty, Mr Romero is first class service. It's my second experience in the Dealer, the firt one was with CL 65 AMG and the second with S 550. service. It's my second experience in the Dealer, the firt one was with CL 65 AMG and the second with S 550. More
Marcos Gonzalez provided excellent customer service. He kept me informed throughout the entire process and went above & beyond to make sure that I was happy. I have had service at other Mercedes Dealershi kept me informed throughout the entire process and went above & beyond to make sure that I was happy. I have had service at other Mercedes Dealerships and your customer service far exceeded my experiences at other locations. More
Tony Fuentes was a pleasure to deal with, very knowledgable & professional! I will request as my service advisor next visit and is worth the drive from Ft Lauderdale to Coral Gables. knowledgable & professional! I will request as my service advisor next visit and is worth the drive from Ft Lauderdale to Coral Gables. More
Valentin and other staff I dealt with provided outstanding and professional service. They know your name, spend the necessary time with you to resolve your issue without rushing. The process to dr outstanding and professional service. They know your name, spend the necessary time with you to resolve your issue without rushing. The process to drop of your car and pick up a loaner car was quick. When I returned to pick up my car, they had the car waiting for me. Great job! More
The service was excelent but i wouldn't like to take my car back again for the same problem. It was the second time they had to change the whole roof because of a leak. And I couldn't enjoy a car for a my car back again for the same problem. It was the second time they had to change the whole roof because of a leak. And I couldn't enjoy a car for a month. Hopefully this time will work succesfully! Thank you More
The service, promptness, and friendliness of Tony Fuentes were as always impeccable. My C320 still shows problems with the esp sensor which the technicians haven't been able to locate, and this is the reason were as always impeccable. My C320 still shows problems with the esp sensor which the technicians haven't been able to locate, and this is the reason why I rated the work as good and not great. The service and repair prices are as usual very high, and this is what is still keeping me from doing a trade-in for a new Mercedes or even a certified pre-owned. Sincerely, Laura Yanes More
Marcos is the man as usual. My drop-off was quick and the service was completed quicker than estimated. To top it off, the car looked like it had just been detailed when I picked it up. Could not ask f the service was completed quicker than estimated. To top it off, the car looked like it had just been detailed when I picked it up. Could not ask for a better result, experience or dealership. More
It was an overall great experience; great customer service and care; no complaints from me -- love the dealership and the great service always provided -- Thank you service and care; no complaints from me -- love the dealership and the great service always provided -- Thank you More
Excellent customer service at the dealship and in contact by telephone. I was kept upto date on the progress of the service and delivery time. by telephone. I was kept upto date on the progress of the service and delivery time. More