Mercedes-Benz of Coral Gables - Service Center

My service advisor Tony Fuentes is exceptional. Everything was taken care at a great level. Staff were very friendly and courteous. While i droped off my vehicle for maintenance, i received a court Everything was taken care at a great level. Staff were very friendly and courteous. While i droped off my vehicle for maintenance, i received a courtesy vehicle which it was in top condition and the staff there was very nice and attentive. i would definitely recommend this dealer! More

Setting appointment was an ease. They kept me updated as to the work being performed. Finally, they addressed and resolved all the issues I had with my car. Staff is friendly with what appears a genuine des to the work being performed. Finally, they addressed and resolved all the issues I had with my car. Staff is friendly with what appears a genuine desire to serve. They streamline the whole process thereby making it swift and painless to drop off your vehicle and leave with your loaner. I have been going to MB of Coral Gables for several years and have seen the leaps in customer service this dealer has had. More

Service was prompt and attentive. I walked in and was greeted promptly and with smiles. I was escorted to the waiting room and made to feel comfortable. greeted promptly and with smiles. I was escorted to the waiting room and made to feel comfortable. More

As always, Fernando was exceptional.......I never had to wait......to speak to him, drop my car off, to get my rental car, to pick my car up, to return the rental........absolutely awesome!! Thank you, Fer wait......to speak to him, drop my car off, to get my rental car, to pick my car up, to return the rental........absolutely awesome!! Thank you, Fernando!! More

Always excellent. Second to none! I went for service and was treated with upmost respect, honesty and integrity. They really do care at Bill Ussery. was treated with upmost respect, honesty and integrity. They really do care at Bill Ussery. More

Amazing service rep.He goes the extra mile to please his customers.Tony always has a pleasant smile and is willing to help.I can call Tony for anything, he is my go to person. customers.Tony always has a pleasant smile and is willing to help.I can call Tony for anything, he is my go to person. More

I was very pleased with my service at Bill Usery Coral Gables with Jeff Perard. I will come again to do my service for my Mercedes, thank you Gables with Jeff Perard. I will come again to do my service for my Mercedes, thank you More

Franz is my sales rep, who is always excellent. I would always buy a car from him. Jesus was cordial and helpful in describing the problem we had with the car. He provided an excellent service. always buy a car from him. Jesus was cordial and helpful in describing the problem we had with the car. He provided an excellent service. More

Mr Campignioni was efficient in getting the job done in a short time. He kept me updated on the progress of the work being done. He was very professional and went above and beyond what was expected. short time. He kept me updated on the progress of the work being done. He was very professional and went above and beyond what was expected. More

Good Afternoon Luis, I have been dealing with Marcos Good Afternoon Luis, I have been dealing with Marcos Gonzalez for several years now and will continue to use him as my service adviser. He is very Good Afternoon Luis, I have been dealing with Marcos Gonzalez for several years now and will continue to use him as my service adviser. He is very punctual, returns calls promptly, not to mention very courteous. It has been a pleasure working with Marcos and highly recommend him to my friends and co-workers. If you have any questions please feel free to contact me at igil@bellsouth.net Thanks and have a nice day, Ian G. More