Mercedes-Benz of Coral Gables - Service Center

LEO THE TECHNICIAN WAS VERY PROFESSIONAL AND SHOWED ME EXPERIENCE. HE HAD MY S550 READY EXACTLY THE DAY HE SAID. MARIO WAS HELPFULL SHOWING AROUND THE DEALER AND POLITE. THANK YOU VERY MUCH GUYS!!! EXPERIENCE. HE HAD MY S550 READY EXACTLY THE DAY HE SAID. MARIO WAS HELPFULL SHOWING AROUND THE DEALER AND POLITE. THANK YOU VERY MUCH GUYS!!! More

very prompt service , good and knowledgeable service advisor, immediately recognized the the reason of the the problem good location in Coral Gables and good loaner system advisor, immediately recognized the the reason of the the problem good location in Coral Gables and good loaner system More

I have a toatlly flat tire and from the moment I called Mercedes to the time that I picked up my car (tire was fixed within 1 hour or so) everyone was most cooperative, very cognizant of my time. The enti Mercedes to the time that I picked up my car (tire was fixed within 1 hour or so) everyone was most cooperative, very cognizant of my time. The entire staff was helpful and professional. More

The reason why it is because the service department is always very friendly, they explain step by step the procedure on the time, they will do the best to provide transportation for us the customer, and b always very friendly, they explain step by step the procedure on the time, they will do the best to provide transportation for us the customer, and beside of knowledge and good customer relationship, the dealership is spotless. More

Hace unos días tuve una mala experiencia!!! Pero el trato y la caballerosidad del Sr. Luis Gutiérrez me hizo cambiar de opinión , es de sabios saber rectificar y reconozco q me dejaron sin palabras con trato y la caballerosidad del Sr. Luis Gutiérrez me hizo cambiar de opinión , es de sabios saber rectificar y reconozco q me dejaron sin palabras con el trato y amabilidad q recibí , la calidad de profesionalismo con q se desempeña en su área de trabajo habla x si misma !!! Y eso hace q uno prefería el servicio q ofrece mercedes benz coral gables . Gracias de antemano x sus atenciones y creo q en el futuro nos vamos a seguir viendo, me hizo creer denuevo en una marca y el porque esta en ella!!! Gracias una vez más. More

It was a great experience, good customer service. I will definitely come back to have any service or buy a new car. David Robinson have been really helpful. definitely come back to have any service or buy a new car. David Robinson have been really helpful. More

I was a first time customer and was attended by Marcos Gonzalez. Marcos went beyond my expectations for customer service. He took a genuine interest on my vehicles progress, keeping me well informed thro Gonzalez. Marcos went beyond my expectations for customer service. He took a genuine interest on my vehicles progress, keeping me well informed throughout. All my questions and phone calls were answered promptly and efficiently. I am a well informed consumer and have not seen this kind of client/customer relationship in the past. He is a true professional in his field and deserves the upmost accolades from his superiors. Kudos!!!!!! Sincerely, Jose Gonzalez 10345 SW 117 th Street Miami, Fl 33176 (305)505-2580 More

The best experience I've ever had from all the cars I have owned has been at your dealership; needless to say, the service I received from David Robinson from your parts department...... He is efficient have owned has been at your dealership; needless to say, the service I received from David Robinson from your parts department...... He is efficient , beyond professional and has always been available for me when in need. I have developed an amazing friendship with him , due to his amazing customer services.... I live very close to the cutler ridge dealer and would drive 100 miles if needed just to receive service from David. He's an amazing employee and I am grateful to have met him.. ... I have recommended friends and family to MB Coral Gables just because I know they will receive first class service!!!! Thank You David for always being available . More

Excellent, courteous service. Lorena is very professional and took good care of me. The waiting room was pleasant and the staff very helpful. Good experience. and took good care of me. The waiting room was pleasant and the staff very helpful. Good experience. More

Fernando is an excellent service advisor. He is friendly, courteous, and extremely helpful. It is truly a pleasure to have him as my service advisor and he is an asset to Mercedes Benz. friendly, courteous, and extremely helpful. It is truly a pleasure to have him as my service advisor and he is an asset to Mercedes Benz. More