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Mercedes-Benz of Coral Gables - Service Center
Coral Gables, FL
2,575 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,575 Reviews of Mercedes-Benz of Coral Gables - Service Center
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July 02, 2014
"Mercedes 2011 E350" Service I brought in my car for routine's maintenance and my service representative Valentine was very helpful. He provide me a loaner vehicle until my car wa I brought in my car for routine's maintenance and my service representative Valentine was very helpful. He provide me a loaner vehicle until my car was ready to pick it up. Very satisfied. Thank you! Digna More
by dignagato
Employees Worked With
Val Sanchez
July 01, 2014
Mercedes C300 Service I brought in my car due to a water leak inside the vehicle. I was greeted very kindly at the entrance and immediately helped by my service representat I brought in my car due to a water leak inside the vehicle. I was greeted very kindly at the entrance and immediately helped by my service representative Fernando. He was able to quickly provide me with a loaner vehicle while the care was being diagnosed with the problem. Throughout the process he maintained open communicate concerning cost and status. I was extremely satisfied with my entire experience. More
by meljc88
June 27, 2014
Compliments I have been delaing with Marcos Gonzales for many years. He is very proffessional and very considerate. I trust and value his opinion. He is an ass I have been delaing with Marcos Gonzales for many years. He is very proffessional and very considerate. I trust and value his opinion. He is an asset. More
by yolymontres
Employees Worked With
Marcos Gonzalez
June 25, 2014
Excellent Service!! From the moment you drive up you are welcomed and greeted by staff members who immediately inquire about your visit. Service reps are very informative From the moment you drive up you are welcomed and greeted by staff members who immediately inquire about your visit. Service reps are very informative and keep you in the loop as to the status of your vehicle. There is a nice refreshment area with coffee and drinks, and some baked goods. The waiting area has a TV but the volume is low enough where you can get some work done or make phone calls. Once your car is ready it is delivered with a water bottle inside, carpets vacuumed, and car clean. Now that's what I call service!!! Keep up the great work! More
by MCB32
Employees Worked With
Leo Lainz
June 20, 2014
EXCELLENT SINCE I WALKED THE DEALER EVERYONE IS ASKING HOW THEY CAN HELP. I LOVE YOUR SERVICE. I DO RECOMMEND THIS DEALERSHIP. THIS IS AN EXCELLENT OVERALL. SINCE I WALKED THE DEALER EVERYONE IS ASKING HOW THEY CAN HELP. I LOVE YOUR SERVICE. I DO RECOMMEND THIS DEALERSHIP. THIS IS AN EXCELLENT OVERALL. More
by EZELADA
Employees Worked With
ALDO GUERRA
June 13, 2014
Owner of Mercedes Vehicle Excellent service from Ignacio. The overall experience was very good. Service to done was properly explain. The loaner car system work very efficient Excellent service from Ignacio. The overall experience was very good. Service to done was properly explain. The loaner car system work very efficient. And the work got done ahead of time. Picking the car up was quick and easy. More
by Abarbeito
Employees Worked With
Ignacio Socorro
May 14, 2014
sales and services Mercedes of Coral Gables spare no efforts to provide customers with top quality service. Great facility, friendly staff, efficient and committed to de Mercedes of Coral Gables spare no efforts to provide customers with top quality service. Great facility, friendly staff, efficient and committed to deliver the work promised. consistency on their level of details, committed service advisor and outstanding sales and finance personnel. More
by Hlutty
Employees Worked With
Marcos Gonzalez
April 14, 2014
scheduled maintenance Service was impecable, fast and was pleased to see they washed my car when they were done!!! The Dealer I bought my car from in CA did not do that whe Service was impecable, fast and was pleased to see they washed my car when they were done!!! The Dealer I bought my car from in CA did not do that when servicing my car. Ken DeGori More
by kdegori
Employees Worked With
Jesus Rivero
April 12, 2014
service survey The service manager scheduled had not arrived at the appointment time and Mr. Figarola immediately took over. He explained the type of service needed The service manager scheduled had not arrived at the appointment time and Mr. Figarola immediately took over. He explained the type of service needed and kept me informed of other issues that required attention. Very courteous and professional throughout. More
by RaulIlopezMD
Employees Worked With
Joe Figarola
April 10, 2014
good service I am very happy w/service , Great Customer service, nice place to visit , very clear waiting room I really recomend this place for all my friends and I am very happy w/service , Great Customer service, nice place to visit , very clear waiting room I really recomend this place for all my friends and family.......... Thanks More
by Liborio
Employees Worked With
