Mercedes-Benz of Coral Gables - Service Center

Exceptional Service Experience I made an appointment for routine service. The drop off, service, and delivery were accomplished in a prompt, professional, and efficient manner. Wel I made an appointment for routine service. The drop off, service, and delivery were accomplished in a prompt, professional, and efficient manner. Well done all around. More

Good service Everything was done correctly and more. The advisor Ana Saw items that needed replacement and included them in the work order. Also the mechanic tech Everything was done correctly and more. The advisor Ana Saw items that needed replacement and included them in the work order. Also the mechanic technician corrected items that he found. I appreciate when people go the extra mile. More

Great Service , excellent staff, Leo Lainez keep me informed about the status of my car service at any moment, I highly recommend MB of Coral Gables and in particul , excellent staff, Leo Lainez keep me informed about the status of my car service at any moment, I highly recommend MB of Coral Gables and in particular my service adviser. More

A+ service La atención es excelente desde que uno llega al dealer, rápidamente le indican a uno que hay que hacer y donde hay que ir, posteriormente la atención La atención es excelente desde que uno llega al dealer, rápidamente le indican a uno que hay que hacer y donde hay que ir, posteriormente la atención con el customer service de la cuenta continúa siendo de una calidad muy confortable para el cliente. More

We Feel at Home at the Mercedes Benz of Coral Gables One of the big reasons we continue to drive Mercedes is the seamless service we receive here. Of course, the other big reason is the ride. Lets hope One of the big reasons we continue to drive Mercedes is the seamless service we receive here. Of course, the other big reason is the ride. Lets hope this doesn't change now that my next car is being made in Alabama. Not happy with this but love this dealership. More

AWESOME SERVICE THANK YOU FOR YOUR ATTENTION AND THE TIMELY MANNER UNDER WHICH YOU OBTAINED MY TIRE . VALENTIN CALLED ME AND TEXTED ME TO NOTIFY ME OF THE TIRE ARRIVI THANK YOU FOR YOUR ATTENTION AND THE TIMELY MANNER UNDER WHICH YOU OBTAINED MY TIRE . VALENTIN CALLED ME AND TEXTED ME TO NOTIFY ME OF THE TIRE ARRIVING AND QUICKLY HAD IT REPLACED SO I CAN GET ON WITH MY THANKSGIVING HOLIDAY. More

Efficient Excellent. The entire process was smooth from scheduling my appointment, to receiving my car within 24 hours. Lorena went out of her way to assist me, Excellent. The entire process was smooth from scheduling my appointment, to receiving my car within 24 hours. Lorena went out of her way to assist me, as always. One negative item. Loaner car was substandard. More

Service The service was exceptional .. it was timely .. the wait time was perfect ... the overall customer service was great .. Dave was a incredibly pleasant The service was exceptional .. it was timely .. the wait time was perfect ... the overall customer service was great .. Dave was a incredibly pleasant person during the entire process More

It has been an exceptional service experience. Marcos is and has always been wonderful with us. He goes the extra mile and more for his customers. One of the reasons we chose to take our vehicle Marcos is and has always been wonderful with us. He goes the extra mile and more for his customers. One of the reasons we chose to take our vehicle for service at your dealership is because of him. We sincerely appreciate his professionalism and efficiency. More

Pleasant Very polite and treated me with great respect. Made me feel comfortable as a Woman and would gladly come back to this dealership and recommend it to o Very polite and treated me with great respect. Made me feel comfortable as a Woman and would gladly come back to this dealership and recommend it to our family friends. More