Mercedes-Benz of Coral Gables - Service Center

Gets better every time Constant and never ending improvement in customer service makes it a pleasure to "take your car in for service" despite the $$. There is no place bett Constant and never ending improvement in customer service makes it a pleasure to "take your car in for service" despite the $$. There is no place better. More

Excellent service and quick response time. My service advisor took me in even though I didn't have an appointment. The job was completed quickly and professionally. The car had also My service advisor took me in even though I didn't have an appointment. The job was completed quickly and professionally. The car had also been washed when I picked it up. More

Professional, promote, and courteous Marcos Gonzalez is an asset to this dealership. His prompt, courteous and professional service keeps me driving all three of our vehicles down from D Marcos Gonzalez is an asset to this dealership. His prompt, courteous and professional service keeps me driving all three of our vehicles down from Davie to Coral Gables. He estimates are always on point. There has never been a hidden surprise in my charges. He communicates any issues and discusses the best alternatives. More

Great Experience Consistently a great experience! Everyone is always professional, helpful, service is prompt and stress free. Lorena is always a pleasure to deal wit Consistently a great experience! Everyone is always professional, helpful, service is prompt and stress free. Lorena is always a pleasure to deal with and very accommodating. More

My needs came first! Most efficient, pleasant and curtious service experience Walked in with no appointment yet I was greeted immediately and my services needs were ac Most efficient, pleasant and curtious service experience Walked in with no appointment yet I was greeted immediately and my services needs were accommodated far more efficiently and pleasantly than any other service center even when scheduled far in advance. The fees were also very fair More

Great Wonderful people. Wonderful service. Everyone is friendly, professional and accommodating. No stress. I am a satisfied customer. Very organized, Wonderful people. Wonderful service. Everyone is friendly, professional and accommodating. No stress. I am a satisfied customer. Very organized, comfortable lobby and nice waiting area. Thank you, Mercedes Benz of Coral Gables. More

Outstanding customer service Recently I took my GLK for a service and I got some issues with my service I was some disappointed with it, I tried to contact the manager assistance Recently I took my GLK for a service and I got some issues with my service I was some disappointed with it, I tried to contact the manager assistance that attended me but he did not gave me a well attention to my issues. The only person that helped me was Mr. Doug Lora. He helped me with the problem right away with an outstanding customer service and professionalism, thanks to Mr. Lora my opinion about MB of Coral Gables keeps the same, this is the best dealer of all. Yordan Palma More

excellent service, friendly, proffesional, good quality and options for customers, i hope this not change in future, more important that sales is service to c service, friendly, proffesional, good quality and options for customers, i hope this not change in future, more important that sales is service to costumers More

Car services I have an excellent experience in my last visit for my car service. Quick and professional, all my paper were ready and the courtesy car was ready up I have an excellent experience in my last visit for my car service. Quick and professional, all my paper were ready and the courtesy car was ready upon my arrival. Picking up the car was fast as well. More

Ability to admit mistake and overcome them When mistakes are made, staff was humble to admit it and professional to overcome it through exceptional customer service. The quality of work and end When mistakes are made, staff was humble to admit it and professional to overcome it through exceptional customer service. The quality of work and end result was solid as usual. More