Mercedes-Benz of Coral Gables - Service Center

Excellent service The service was excellent. The service person help me a lot. He send me a text massage when my car was ready. I'll return and recommend it. The service was excellent. The service person help me a lot. He send me a text massage when my car was ready. I'll return and recommend it. More

Parts Dept re Tires I discovered that I needed new tires for my car. I know nothing about tires except that they do cost a fortune. I was wary about buying from the deal I discovered that I needed new tires for my car. I know nothing about tires except that they do cost a fortune. I was wary about buying from the dealership as I know there are a lot of other options out there. I researched online and in a lot of places and only became more confused. Then I called the parts department at Mercedes-Benz of Coral Gables and spoke to David Robinson. David was not only patient but he also gave me a quick course in tires... how to understand the sizes and ratings and warranties. He also gave me his honest opinion and told me where to go to look to find reviews and ratings on tires as well. In the end I bought from the dealership because of his knowledge and kind service. More

First visit. First time at this dealer. Most efficient and effective service indeed! Our vehicle was timely serviced and the environment was both courteous and pro First time at this dealer. Most efficient and effective service indeed! Our vehicle was timely serviced and the environment was both courteous and professional. Thank you. More

Fantastic Costumer Service Jose Artile did a phenomenal job taking care of my issue and even thought it was at the end of the holidays he was in constant communication regarding Jose Artile did a phenomenal job taking care of my issue and even thought it was at the end of the holidays he was in constant communication regarding the progress until I got my car back. Thank you Jose! Happy to know he is now my adviser More

Excellent Service Luis Gutierrez happen to be at the front desk when I walked in with my driver seat unable to move. Unbeknownce to me he is the Fixed Operations Direct Luis Gutierrez happen to be at the front desk when I walked in with my driver seat unable to move. Unbeknownce to me he is the Fixed Operations Director, he immediately to care of me and assigned to me Donny Rizzo, who's care, service, and attention were excellent. This service department is run with attention to every customer need. They turned my car around in 24hours. I highly recommend MBZ of Coral Gables. More

truly what the Mercedes represents first class service I leased and purchased vehicle for many years at Pines MB and never gotten service or attention as on my first purchase just a week ago and just havin I leased and purchased vehicle for many years at Pines MB and never gotten service or attention as on my first purchase just a week ago and just having my other vehicle serviced. More

Consistently exceptional service I have been taking my cars to Mercedes-Benz of Coral Gables for more than 20 years and can honestly say there service is exception, from their porters I have been taking my cars to Mercedes-Benz of Coral Gables for more than 20 years and can honestly say there service is exception, from their porters to service director to management. Once again my vehicle was ready on-time, clean and work performed as promised. Thank you. More

Great service, even with a damaged loaner! As usual everything was great and. Sry professional and friendly. My service rep Fernando is wonderful. And this time I unfortunately damaged your lov As usual everything was great and. Sry professional and friendly. My service rep Fernando is wonderful. And this time I unfortunately damaged your lovely loaner. I felt awful about it but everyone at MBCG who helped me check back in could not have been more gracious. Thank you so much! More

Sencillamente EXCELENTE Siempre hemos sido atendidos por Fernando Rengifo. Su amabilidad y colaboración ha sido muy buena. El servicio de préstamo vehículo muy bueno......... Siempre hemos sido atendidos por Fernando Rengifo. Su amabilidad y colaboración ha sido muy buena. El servicio de préstamo vehículo muy bueno.......... queda uno con ganas de cambiar por otro vehículo nuevo. Muchas gracias More

Great customer service Impeccable installations , well prepared staff . We were oriented in the kind of service we will received and it cost . Great coffee too ! Coral Gab Impeccable installations , well prepared staff . We were oriented in the kind of service we will received and it cost . Great coffee too ! Coral Gables branch More