Mercedes-Benz of Coral Gables - Service Center

The service was exceptional and very quick. My service representative had text me within the hour that the car was ready while I was at work. The transportation to work was also fantastic. Than My service representative had text me within the hour that the car was ready while I was at work. The transportation to work was also fantastic. Thank you. More

Being greeted by Albert Marrero was an exceptional experience. Albert treated me like I was the only customer in the building, truly making me feel like family. After introducing me to Frankie Coa, Fr experience. Albert treated me like I was the only customer in the building, truly making me feel like family. After introducing me to Frankie Coa, Frankie followed with an equal stellar experience by addressing the issues I was having with my 2023 C43, including replacing a part that wasn’t included in the initial scope of work. World class service - thanks entirely to these two guys. More

Going to Mercedes Benz of Coral Gables is like going to visit a family member. It’s always a pleasure. visit a family member. It’s always a pleasure. More

Freddy Espinoza took the time to fix a problem and made the experience exceptional, thank you! the experience exceptional, thank you! More

I recently had a fantastic experience at Mercedes Benz of Coral Gables, and I want to give a special shout-out to Service Advisor Nick Souber for his exceptional assistance. From the moment I arrived at the Coral Gables, and I want to give a special shout-out to Service Advisor Nick Souber for his exceptional assistance. From the moment I arrived at the dealership, I was greeted with professionalism and courtesy. Nick was incredibly knowledgeable about Mercedes vehicles and went above and beyond to address all my concerns. Nick's attention to detail and genuine care for customer satisfaction made my service visit a breeze. He patiently listened to my questions and provided clear explanations, ensuring that I fully understood the maintenance and repairs required for my car. I truly appreciated his honesty and transparency throughout the process More

I recently took my vehicle for body shop repair and Alan in the Insurance and Repair department was outstanding. Following up and keeping updated with the status of my vehicle. Additionally, the quality o in the Insurance and Repair department was outstanding. Following up and keeping updated with the status of my vehicle. Additionally, the quality of work done on my care was excellent. Thank you Mercedes Benz staff for always providing the A1 Customer Care. More

The customer Service and the personalized attention were extraordinary; super smooth transaction. In addition the transportation method is super convenience. A+ extraordinary; super smooth transaction. In addition the transportation method is super convenience. A+ More

Customer service department is magnificent. Service advisor, Valentin Sanchez, is best I have ever had! Service advisor, Valentin Sanchez, is best I have ever had! More

Aldo Guerra was absolutely wonderful, I strongly recommend him! The only problem I have with Mercedes Benz of Coral Gables is more expensive than anywhere. recommend him! The only problem I have with Mercedes Benz of Coral Gables is more expensive than anywhere. More

Excellent and prompt car maintenance service. Byron Soler is attentive & delivers excellent & caring customer service. Delivering the car cleaned and with a cold bottle of water was sincerel Byron Soler is attentive & delivers excellent & caring customer service. Delivering the car cleaned and with a cold bottle of water was sincerely appreciated. Also, the transportation service provided by Alto was superb. More