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Mercedes-Benz of Coral Gables - Service Center

Coral Gables, FL

4.9
2,589 Reviews

2,589 Reviews of Mercedes-Benz of Coral Gables - Service Center

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September 03, 2017

Best experience Went to service my car , Rosie is the best. She took care of very thing and gave fast solution to all matters. I would never leave this dealer . Thank More

by fabian555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Ruiz
August 28, 2017

Had to leave car due to car not starting My car would not start at home . I called Bill Ussery and the device truck came out and found the problem (battery dead) and U followed him to dealer More

by Mrs . Kris Charlton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Segovia - terrific service ! I do not recall names of all who assisted but Ms Segovia (I think first name was Samantha) was fabulous and got everything moving !
August 28, 2017

Going the extra mile It seems that every time I bring my car in the dealership, for whatever service was scheduled, I am reminded of how accommodating everyone is. From th More

by Howard new ML
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcos
August 25, 2017

Best service ever Easy drop off process, service advisor very friendly and knowledgeable, quick process for loaner, all service performed as expected, easy pick up proc More

by jaimemerino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorena Renteria-Hernandez
August 25, 2017

Awesome service representative José Artiles is a reliable and honest service advisor. He is extremely professional and knowledgeable regarding Mercedes. He makes taking my car in More

by Claudia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
José Artiles
August 24, 2017

car for service Donny Rizzo always takes care of me. My assistant called ahead to have my car ready and I still had a 15 minutes wait for my car. Otherwise, I was ver More

by peterbenz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donny Rizzo
August 24, 2017

Good job Easy reservation system,punctual Excellent service,on time and cortious professional and helpul nice cafeteria excellent coffee machine,nice waitin More

by Luis J Citelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Romero
August 19, 2017

Outstanding service We are from out of town and my car broke down. The dealership took us in, gave us a loaner and the car was finished the next day. Many thanks to Fred More

by MMC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddy Espinoza and Shamir Ali
August 13, 2017

JUST WONDERFUL. I WAS TREATED LIKE A PRINCESS I WAS TAKING CARE OFF FROM THE MOMENT I DROVE IN. EVERYONE DID THEIR BEST TO MAKE THE SERVICE SMOOTH. I HAVE BEEN A CUSTOMER FOR THE PAST 20 YEARS. More

by alysa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donovan Woodbine
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2017

Excellent Was quick, easy and courteous. Both the loaner department and service personnel were very pleasant and helpful. Parking was a problem but not too bad More

by Mendez305
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gutierrez
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