Mercedes-Benz of Coral Gables - Service Center

Timely emergency help On a Saturday my GLE350 developed a grinding noise under the carriage. I drove to Mercedes Benz of Coral Gables, Byron Soler, a service agent, immedi On a Saturday my GLE350 developed a grinding noise under the carriage. I drove to Mercedes Benz of Coral Gables, Byron Soler, a service agent, immediately took my car in and the issue was solved in less than one hour...Thanks More

Thank you Rosi! I want to truly commend Rosi. She exemplifies what customers look for in a service advisor. I have to say, that when I even consider switching to BMW I want to truly commend Rosi. She exemplifies what customers look for in a service advisor. I have to say, that when I even consider switching to BMW for my next car, aside from the dealership's proximity to work, she is one of the main reasons I have stayed with Mercedes for so many years. She is friendly, efficient, polite and extremely helpful! I believe she has my best interest at heart! Thank you Rosi for all you do :) More

Tire problem Had a nail on one of my tires Dave Gosset took charge of solving the problem, The car was washed and looked like new.. In general all employees at M Had a nail on one of my tires Dave Gosset took charge of solving the problem, The car was washed and looked like new.. In general all employees at Mercedes Benz Coral Gables are very courteous and very willing to satisfy their customers More

Great Service, Great communication, friendly adviser. Jesus always friendly and knowledgeable. Always keeps customer informed of whats going on. Early schedules always great for customer that work all day Jesus always friendly and knowledgeable. Always keeps customer informed of whats going on. Early schedules always great for customer that work all day. More

Always wonderful customer service I have been a customer of Mercedes of Coral Gables for 19 years. They have always treated me respectfully and fairly. I think anyone needing Merced I have been a customer of Mercedes of Coral Gables for 19 years. They have always treated me respectfully and fairly. I think anyone needing Mercedes device should use this dealership More

Great customer care An unplanned visit for a battery issue, handled promptly and efficiently by Aldo Guerra. Compliments to Aldo and your service dept. Thank you J Pui An unplanned visit for a battery issue, handled promptly and efficiently by Aldo Guerra. Compliments to Aldo and your service dept. Thank you J Puig More

Tony Fuentes is the best service person we ever had,anywhere It is because of Tony Fuentes and his considerate and helpful service coordination including having car outside when we arrived to pick up so my wife, It is because of Tony Fuentes and his considerate and helpful service coordination including having car outside when we arrived to pick up so my wife, in wheelchair could take 2 steps from one car to another More

Pretty Awesome! Great customer service. Always bring my cars to this dealer for service. Scheduling is easy, the wait is tolerable and car comes out washed and cleane Great customer service. Always bring my cars to this dealer for service. Scheduling is easy, the wait is tolerable and car comes out washed and cleaned. Cannot complain! Have been referring family and friends to them. More

Very convenient service MB of Coral Gables goes to great lengths to make the service experience fast and easy. They're a pleasure to work with. I especially like the fact th MB of Coral Gables goes to great lengths to make the service experience fast and easy. They're a pleasure to work with. I especially like the fact that I can call them and they have my car waiting for me and they even offer to deliver my vehicle to my home or office. More

Solid dependable service MB of Coral Gables provides such dependable solid service. Difficult to think of going any where else. My adviser, Rosie Ruiz, takes the stress out o MB of Coral Gables provides such dependable solid service. Difficult to think of going any where else. My adviser, Rosie Ruiz, takes the stress out of the service process. Especially appreciate the home deliver service when I can't get back to the dealership. More