Mercedes-Benz of Coral Gables - Service Center

Very high end and professional place I took my car with a damage that couldn't get fix at another shop, Mr. Guillermo Requena was my service advisor, he was very professional and kept me I took my car with a damage that couldn't get fix at another shop, Mr. Guillermo Requena was my service advisor, he was very professional and kept me posted with everything they did to my vehicle, including extra damages the car had that the insurance adjuster couldn't see at the inspection. My car came out perfect, I would definitely recommend this place to everybody and take my vehicles there. Thank you. More

Profetional and frienfly Good, profetional and fast service the attention was exceptional I recommend this place to any one I'm very happy and I coming back soon. Good, profetional and fast service the attention was exceptional I recommend this place to any one I'm very happy and I coming back soon. More

Getting your car serviced is a pleasure! Going to the service department is always a pleasant experience. From the moment you drop off your car until you are walked to get your loaner. My s Going to the service department is always a pleasant experience. From the moment you drop off your car until you are walked to get your loaner. My service advisor, Marcos Gonzalez is fantastic. More

Service My adviser, Lorena is the best, she always answers my calls, gives follow up, simplified my life, is assertive with the problem always with great mann My adviser, Lorena is the best, she always answers my calls, gives follow up, simplified my life, is assertive with the problem always with great manners. I do recommend her without hesitation. More

Excellen, rapid service, no hassles I am lucky to have the best service advisor at Mercedes Benz of Coral Gables, Jesus Romero. He is quick, knows his business and has a class A custo I am lucky to have the best service advisor at Mercedes Benz of Coral Gables, Jesus Romero. He is quick, knows his business and has a class A customer service demeanor. More

Fast, precise and attention to details Donny Rizzo is always making my visits pleasant. He takes me of me personally and is concerned about getting my Mercedes in excellent shape. He explai Donny Rizzo is always making my visits pleasant. He takes me of me personally and is concerned about getting my Mercedes in excellent shape. He explains what is needed, searches and advices on additional steps. He also cares about my transportation options and offers help. This is an example of great customer service, that goes way behind receiving your car and send it to shop. Donny always makes my trip to Bill Ussery a good experience More

Service done right I was pleased with the results of the service for my 2017 E300. Aldo Guerra was very helpful and thorough with what needed to be done. I was pleased with the results of the service for my 2017 E300. Aldo Guerra was very helpful and thorough with what needed to be done. More

great service it was a good customer service, great comunication they help you with everything your car need i recommend this place to get a great service for your it was a good customer service, great comunication they help you with everything your car need i recommend this place to get a great service for your mb More

Excellent Lorena has excellent customer service skills. Always friendly, timely and informative. I always recommend her to all my friends that own Mercedes Benz Lorena has excellent customer service skills. Always friendly, timely and informative. I always recommend her to all my friends that own Mercedes Benz. She is the best. More

5000 service , recall & brakes squaking Everything was handled and I was accomated even though I arrived after my appointment time. The woman who greeted me and tried to find somebody to ass Everything was handled and I was accomated even though I arrived after my appointment time. The woman who greeted me and tried to find somebody to assist since I arrived late was very nice and did her best to find me someone else to assist . More