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Mercedes-Benz of Coral Gables - Service Center

Coral Gables, FL

4.9
2,589 Reviews
Call Service Center (305) 445-8593

2,589 Reviews of Mercedes-Benz of Coral Gables - Service Center

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July 26, 2023

Excellent aldo is really profesional and very good Im really happy with the service provided More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aldo Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 26, 2023 -

Mercedes-Benz of Coral Gables responded

Thank you for your business and this review. We're happy to hear Aldo and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mike Munoz, Service Director 786-413-1439 Michael.Munoz@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

July 25, 2023

Byron Soler had been my service advisor for many years and he is top notch! He’s very communicative, and I always look forward to working with him More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Byron Soler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 25, 2023 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your compliments with Byron and our team, and we look forward to working with you again. Mike Munoz, Service Director 786-413-1439 Michael.Munoz@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

July 25, 2023

My service experience here was excellent, as usual. Thank you for your very professional service Francisco Estevez! More

by fsilva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Esteves
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 25, 2023 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your excellent review! We are so glad that Francisco had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mercedes-Benz of Coral Gables to be a positive one. Please don't hesitate to reach out if you need anything else. Mike Munoz, Service Director 786-413-1439 Michael.Munoz@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

July 24, 2023

Excellent service and friendliness of support personnel. My car was finished when they said it would be. More

by peggy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Segovia
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Jul 24, 2023 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mercedes-Benz of Coral Gables to be a positive one. Please don't hesitate to reach out if you need anything else. Mike Munoz, Service Director 786-413-1439 Michael.Munoz@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

July 23, 2023

Just great service from start to finish. A pleasure to work with your team. Presently own 5 Mercedes Benz automobiles. More

by anahmad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Byron Soler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 23, 2023 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mike Munoz, Service Director 786-413-1439 Michael.Munoz@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

July 18, 2023

Excellent Service, Freddy is always very helpful and provdes excellent service. The Dealership is always clean and people are friendly More

by bp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 19, 2023 -

Mercedes-Benz of Coral Gables responded

Thank you for your very kind review. Freddy and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Coral Gables. Mike Munoz, Service Director 786-413-1439 Michael.Munoz@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

July 14, 2023

thank you everything Dave Gossett you are the best verry professional excellent service thank you More

by abrahamentebim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Valentin Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 15, 2023 -

Mercedes-Benz of Coral Gables responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Coral Gables. Mike Munoz, Service Director 786-413-1439 Michael.Munoz@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

July 11, 2023

My AMG have a superior service. Professional and technically superior! I will continue to use their services and highly recommend them to others! thanks Rosie Ruiz for your help More

by wilmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosie Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2023 -

Mercedes-Benz of Coral Gables responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables. Mike Munoz, Service Director 786-413-1439 Michael.Munoz@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

July 11, 2023

My AMG have a superior service. Professional and technically superior! I will continue to use their services and highly recommend them to others! thanks Rosie Ruiz for your help More

by wilmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosie Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 12, 2023 -

Mercedes-Benz of Coral Gables responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Rosie and the team met your expectations. Thank you for choosing Mercedes-Benz of Coral Gables, we look forward to having you as a valued customer for many years to come! Mike Munoz, Service Director 786-413-1439 Michael.Munoz@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

July 09, 2023

Exceptionally customer center and the levels of professionalism is exceptional as well. Stephane is the testing I trust this Mercedes dealership out of my 23years of driving a Mercedes. More

by Rev Dr AD Coley+
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Segovia
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Jul 10, 2023 -

Mercedes-Benz of Coral Gables responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mercedes-Benz of Coral Gables, we look forward to having you as a valued customer for many years to come! Mike Munoz, Service Director 786-413-1439 Michael.Munoz@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

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