Mercedes-Benz of Coral Gables - Service Center

Excellent services from Lorena! Very professional and willing to help. She goes above and beyond to make sure I'm absolutely happy with the services and does so in a ti from Lorena! Very professional and willing to help. She goes above and beyond to make sure I'm absolutely happy with the services and does so in a timely manner. Will always recommend her. More

I was attended right away and received outstanding service It was my first time at this dealership. Even though we purchased our car from a different dealership I was treated as one of the primary customers an It was my first time at this dealership. Even though we purchased our car from a different dealership I was treated as one of the primary customers and received an Outstanding Service! David Gossett was extremely professional and courteous!!!!! More

Emergency Service Request - Run Flat Tire Ivan Gonzalez, Service Advisor, was exceptional. I brought my car into the dealership with a flat. Mr. Gonzalez expedited the registration process a Ivan Gonzalez, Service Advisor, was exceptional. I brought my car into the dealership with a flat. Mr. Gonzalez expedited the registration process and set the right expectation on what needed to be done and time frame. I could not be any happier with my first experience using the service team. More

State of the Art Customer Service I am a customer for 10 years and my service Agent Rosie Ruiz constantly provides me with the same professional attention, she has always a solution an I am a customer for 10 years and my service Agent Rosie Ruiz constantly provides me with the same professional attention, she has always a solution and makes any issue a stress free experience for me. Truly irreplaceable ! More

I like the cutler bay waiting room more. Your waiting area is just in the open, not comfortable for people trying to relax while waiting hours for their car. There is constant chaos amongst t Your waiting area is just in the open, not comfortable for people trying to relax while waiting hours for their car. There is constant chaos amongst the employees working which is great. Just need to have the client waiting area in a more peaceful setting. More

Best Service in Town The service and attention is amazing. We will definitely stay with Mercedes Benz, for not just the vehicle. Aldo Guerra was exceptional in assisting u The service and attention is amazing. We will definitely stay with Mercedes Benz, for not just the vehicle. Aldo Guerra was exceptional in assisting us. More

MERCEDES BENZ AT CORAL GABLES THE BEST! I'm being Mercedes Benz at Coral Gables for more than 20 years and there are 2 things that never could change for me, to buy an auto Mercedes Benz an I'm being Mercedes Benz at Coral Gables for more than 20 years and there are 2 things that never could change for me, to buy an auto Mercedes Benz and to take it for service at Coral Gables Dealer. I've had the pleasure to know Tony Fuentes for more than 10 years in service and not only for him I'm his customer, also I'm his friend. More

Yearly service Dropping my car off at Mercedes Benz of Coral Gables is always hassle free. Everyone from the reception, attendants, loaner car attendants, to the dri Dropping my car off at Mercedes Benz of Coral Gables is always hassle free. Everyone from the reception, attendants, loaner car attendants, to the drivers are always so pleasant and helpful. Treated with kindness and consideration, in a timely fashion always. More

Excelent customers service Been there for years and only get better thank you I will recommend to my friends and family, Especially Ariel Manzo you have a grate asset whit him Been there for years and only get better thank you I will recommend to my friends and family, Especially Ariel Manzo you have a grate asset whit him always available responsable and professional very pleased with him always More

Outstanding service My center console retracting cover was stuck and I couldn’t access my cup holder so I went in to see Marcos Gonzalez and he took care of my cars issue My center console retracting cover was stuck and I couldn’t access my cup holder so I went in to see Marcos Gonzalez and he took care of my cars issue immediately. I really appreciate his prompt response and I’m very happy to have a place to put my coffee mug again! More