Mercedes-Benz of Coral Gables - Service Center

Eevery interaction was enjoyable and seemless Alex was great as usual!! Very professional environment and it is a great place to get thing serviced. great as usual!! Very professional environment and it is a great place to get thing serviced. More

Everyone was very helpful and made sure my vehicle was ready on time. Dave is the best! ready on time. Dave is the best! More

Service experience was great! Dropped off car and was taken home by Alto and picked up again once I was notified that my car was ready. By having the car service I didn't have to Dropped off car and was taken home by Alto and picked up again once I was notified that my car was ready. By having the car service I didn't have to bother anyone to pick me up as well as drop me off again ,once the car was done. Working with Stephanie is a pleasure. More

Excellent service as always. Marcos Gonzalez is very professional and courteous when dealing with his clients. Service was done on time and as expected. Marcos Gonzalez is very professional and courteous when dealing with his clients. Service was done on time and as expected. More

Nick was very helpful. It was my first interaction with him as my Service Advisor and was very impressed. It was my first interaction with him as my Service Advisor and was very impressed. More

Had to get my vehicle back to the service dept for an issue. MB sent a tow truck driven by Jose Cruz. Jose was excellent and highly professional. He also let me know when my car was at the dealership saf issue. MB sent a tow truck driven by Jose Cruz. Jose was excellent and highly professional. He also let me know when my car was at the dealership safely in my service advisors possession. 5⭐️ More

My car needed to be picked up and no tow truck could pick it up due to the front being so low. Jose Cruz picked up the car without a problem and delivered it perfectly to the dealership! 5 stars ! Thank you it up due to the front being so low. Jose Cruz picked up the car without a problem and delivered it perfectly to the dealership! 5 stars ! Thank you More

Thee service was fine, would have been better if there were loaners available but the transportation worked out were loaners available but the transportation worked out More

They gave me an appointment for service BI also the Active Emergency stop was not working and Active Steering Assist was Inoperative When I got there the service girl Holli Salazar told me that the Active Emergency stop was not working and Active Steering Assist was Inoperative When I got there the service girl Holli Salazar told me that the car will have to stay there for 2 or 3 weeks because they were over capacity then I said to her well I need a loner because I live 50 miles from here, she said that she did not have a car for me because the were 15 people ahead of me waiting for a loner Why they gave me an appointment if they were over capacity I went to see my salesman Rene Garcia which i have buy many cars from to tell him about my problem and his answer was very nice ( I,m retiring) I took my key and drove away THIS IS TOTALLY UNACEPTABLE More

It is always easy to get service appointments and great service. Comfortable waiting area space. service. Comfortable waiting area space. More