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Mercedes-Benz of Coral Gables - Service Center

Coral Gables, FL

4.9
2,575 Reviews

2,575 Reviews of Mercedes-Benz of Coral Gables - Service Center

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October 03, 2019

Great Service They make the customer experience a true Great Service They make the customer experience a true pleasure Had an appointment and they took me immediately No waiting Highly recommend th More

by Jeff
Recommend Dealer
Yes
Employees Worked With
Robert Corso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Nunez
Oct 04, 2019 -

Mercedes-Benz of Coral Gables responded

Thank you! We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!

September 29, 2019

Tony, as always, very helpful. Tony has helped me with my cars for years. The young men that greet the service dept as you drive up have also help me with resetting my message scre More

by Marcos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Fuentes
Sep 30, 2019 -

Mercedes-Benz of Coral Gables responded

We are so glad to hear that Marcos. We agree that Tony is great and will be sure to pass along your feedback. If you ever need anything else, please do not hesitate to reach out.

September 23, 2019

Service Very grateful to have Mr Fernando Rengifo as a adviser who always provide excellent and professional service And we feel very confident with his advi More

by Gilbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Rengifo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2019 -

Mercedes-Benz of Coral Gables responded

We are so glad to hear that! We agree that Fernando is great and will be sure to pass along your feedback. If you ever need anything else, please do not hesitate to reach out.

September 21, 2019

Fast and attentive service I took my C300 for an express service at MB of Coral Gables. In less than 5 minutes I was attended by the agent who explained me the required service More

by Armando
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddy Espinoza
Sep 23, 2019 -

Mercedes-Benz of Coral Gables responded

Thank you! We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!

September 20, 2019

Car Recall Part Great service, prompt service, good communication and car was ready when promised. Best advisor, Aldo Guerra always delivers the best customer service More

by Stylish0305
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo Guerra
Sep 23, 2019 -

Mercedes-Benz of Coral Gables responded

We are so glad to hear that! We agree that Aldo is great and will be sure to pass along your feedback. If you ever need anything else, please do not hesitate to reach out.

September 19, 2019

Service Byron is a great service representative. Very conscious of the needs of the customer and tries to accommodate as much as possible. Always a pleasure More

by Linard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Byron Soler
Sep 20, 2019 -

Mercedes-Benz of Coral Gables responded

We are so glad to hear that! We agree that Byron is great and will be sure to pass along your feedback. If you ever need anything else, please do not hesitate to reach out.

September 18, 2019

Professional Service The service that Dave provides to his customers is always very professional and honest. He has been my service person for over 4 years and I always re More

by Jessica A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2019 -

Mercedes-Benz of Coral Gables responded

We are so glad to hear that! We agree that Dave is great and will be sure to pass along your feedback. If you ever need anything else, please do not hesitate to reach out.

September 11, 2019

Great service This is my third Mercedes and have always had them service at this location Everyone there is kind and helpful. I feel confident that they wil More

by Joyce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Val SANCHEZ
Sep 13, 2019 -

Mercedes-Benz of Coral Gables responded

Thank you, Joyce. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!

September 11, 2019

A fast, courteous and efficient service My experience at the dealership was excellent. My agent, Aldo Guerra, is very courteous and efficient. I recommend them highly.and will come back for More

by frj1528
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo Guerra
Sep 13, 2019 -

Mercedes-Benz of Coral Gables responded

We are so glad to hear that. We agree that Aldo is great and will be sure to pass along your feedback. If you ever need anything else, please do not hesitate to reach out.

September 10, 2019

Rating for service B I took my GLC300 2018 for service B. Dave Gossett was very friendly and welcoming. He clearly explained the process and gave recommendations. Excelle More

by RP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2019 -

Mercedes-Benz of Coral Gables responded

We are so glad to hear that! We agree that Dave is great and will be sure to pass along your feedback. If you ever need anything else, please do not hesitate to reach out!

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