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Mercedes-Benz of Coral Gables - Service Center

Coral Gables, FL

4.9
2,575 Reviews

2,575 Reviews of Mercedes-Benz of Coral Gables - Service Center

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November 03, 2019

2016 Benz E350 warranty As usual the service was fantastic, Jose Artiles who is an amazing gentleman who always goes out of his way to satisfy his clients, always remembers More

by JayC123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Nov 04, 2019 -

Mercedes-Benz of Coral Gables responded

We are so glad to hear that. We agree that Jose is great and will be sure to pass along your feedback. If you ever need anything else, please do not hesitate to reach out.

November 01, 2019

Top of the line professionalism. Service department is efficient and keep you updated on progress of work. The waiting room is comfortable and well equipped. Everything about Mercedes Benz of Coral Gable More

by Mwhite
Recommend Dealer
Yes
Employees Worked With
Aldo Guerra
Nov 01, 2019 -

Mercedes-Benz of Coral Gables responded

Thank you. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!

October 31, 2019

Always on time, efficient and helpful. Professionalism at its best.Always on time, efficient and helpful. Professionalism at its best. Peter Warwar always goes the extra mile to make sure my service experien More

by Esggh
Recommend Dealer
Yes
Employees Worked With
Dave Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Warwar
Nov 01, 2019 -

Mercedes-Benz of Coral Gables responded

Thank you. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!

October 28, 2019

Professional & Knowledgeable Jesus Romero, Assistant Service Manager, made my Service visit a most pleasant one!! He is knowledgeable and courteous.... he is an asset to MB of Cor More

by Mercy Ortega
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Romero
Oct 28, 2019 -

Mercedes-Benz of Coral Gables responded

We are so glad to hear that Mercy. We agree that Jesus Romero is great and will be sure to pass along your feedback. If you ever need anything else, please do not hesitate to reach out.

October 28, 2019

fast and amazing service My experience in the dealer and service was wonderfu,the personal very kind explaining every detail, all process was very clear and fast, i leave from More

by yane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Pereda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2019 -

Mercedes-Benz of Coral Gables responded

Thank you. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!

October 28, 2019

Top Notch The Mercedes Benz dealership to go to. Friendly atmosphere. Treat your like royalty. Listens to your concerns. Very courteous staff. Appointment time More

by gtyard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franz Watt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddy Espinoza, Lorena Renteria-Hernandez
Oct 30, 2019 -

Mercedes-Benz of Coral Gables responded

Thank you. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!

October 26, 2019

Great I love the new report and the fast of the service before was taking to long Tony Fuente game a great service very please with him More

by Survey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony fuente
Oct 28, 2019 -

Mercedes-Benz of Coral Gables responded

Thank you. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!

October 24, 2019

Great service and fast response Excellent service and fast reponse. Helped with car problem and solved the situation in a timely manner. Loaner was clean and quick. Very good job. More

by Jorge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Byron Soler
Oct 28, 2019 -

Mercedes-Benz of Coral Gables responded

Thank you, Jorge. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!

October 23, 2019

Service Every time I go to the dealer, my service advisor, Aldo Guerra is ready to help. He makes the process very convenient by having a loaner ready. The wh More

by Greenway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo Guerra 5 stars to him too, Joe Baracaldo, Hector Brito
Oct 28, 2019 -

Mercedes-Benz of Coral Gables responded

We are so glad to hear that. We agree that Aldo is great and will be sure to pass along your feedback. If you ever need anything else, please do not hesitate to reach out.

October 22, 2019

Service my 2014 250. Turnaround was fast and prices was competitive. The service representative explained the quote and repairs my vehicle needed. They were More

by C250
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcos Gonzales
Oct 23, 2019 -

Mercedes-Benz of Coral Gables responded

Thank you. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!

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