Mercedes-Benz of Coral Gables - Service Center

Service is always exceptional they always insure to provide the best quality work and attention best experience so far was with Frankie Cao with service to my car and Rene Rodriguez as in helping me to provide the best quality work and attention best experience so far was with Frankie Cao with service to my car and Rene Rodriguez as in helping me to maybe get a new car More

Service makes all the difference! Many years ago, we only owned Mercedes Benz vehicles until the service became horrendous to deal with. At that point we left our loyalty behind and sw Many years ago, we only owned Mercedes Benz vehicles until the service became horrendous to deal with. At that point we left our loyalty behind and switched to Lexus where service was top notch! I'm happy to say that 4 years ago I wanted to get back into an SL and gave Mercedes another chance. Their service has improved 100% and Dave Gossett is such a professional and true pleasure to work with. I'm very happy I made the decision to give them another chance and will give my loyalty once again to Mercedes! More

Service is the key Rosie Ruiz has been my service rep since we bought our car four years ago. Things have always been done when promised and very cordially Rosie Ruiz has been my service rep since we bought our car four years ago. Things have always been done when promised and very cordially More

Lorena always provides exceptional customer service and knowledge She’s the absolute BEST . Would recommend her and the dealership without hesitation ....they know how to treat customers right knowledge She’s the absolute BEST . Would recommend her and the dealership without hesitation ....they know how to treat customers right More

Mb service Always go to see Dave when I need my car serviced. Dave is knowledgeable, courteous and a pleasure to work with. He always makes sure that I know wha Always go to see Dave when I need my car serviced. Dave is knowledgeable, courteous and a pleasure to work with. He always makes sure that I know what is happening with my car, and that when I leave the dealership, I am totally satisfied with the service received. You cannot ask for more! More

Great experience Jesus was amazing - great part of a great team to include Ariel and Juan in sales. Amazing customer service and very easy to deal with. Jesus was amazing - great part of a great team to include Ariel and Juan in sales. Amazing customer service and very easy to deal with. More

Reliable Excellence It is amazing that given the number of visits I have made to MBCG over the course of my 3-yr lease, I have yet to have an experience that was less tha It is amazing that given the number of visits I have made to MBCG over the course of my 3-yr lease, I have yet to have an experience that was less than excellent, thanks to Dave Gossett, my service advisor. Once again, I was greeted by friendly courteous employees at every point of my visit, and I was "in and out" driving a loaner vehicle within 10 minutes of my arrival! One would think in a 3-yr period I would encounter at least one lapse; at least one visit in which the service was not exceptional. But that has never happened, and yesterday was another excellent experience. The repair was completed timely, my car returned to me immaculately clean with a cold bottle of water waiting for me, and I again drove off a very satisfied customer. My next car will be another Mercedes, and a significant part of that decision is based upon Dave and this dealership. In short, I can't imagine losing this exceptional service, which significantly enhances the enjoyment of a superb luxury vehicle. More

My Car was towed for gas fumes leaking out of the car, pretty new 2017 c 300 coupe. Staff over the phone is very friendly and professional, they informed me about updates on my car and had a great positiv pretty new 2017 c 300 coupe. Staff over the phone is very friendly and professional, they informed me about updates on my car and had a great positive energy. Mercedes are the best and it shows at Mercedes of Coral gables 👌🏽 Rosie Ruiz has been helping me for the service and I don’t have a worry that my cars in her hands! Thanks Mercedes of Coral Gables 👌🏽 More

Friendly, helpful, quick Upon my arrival, I was given a very friendly greeting and helped immediately. I didn't have to wait long and was in and out faster than ever. Upon my arrival, I was given a very friendly greeting and helped immediately. I didn't have to wait long and was in and out faster than ever. More

I have been coming here for many years. Richard and Rosie provide excellent service all the time. Keep up the good work! Loyal Mercedes Benz customer provide excellent service all the time. Keep up the good work! Loyal Mercedes Benz customer More