Mercedes-Benz of Coral Gables - Service Center

excellent service in a timely manner. Would go back to this dealership again. Very nice waiting area with coffee, water, and other items. Great job. service in a timely manner. Would go back to this dealership again. Very nice waiting area with coffee, water, and other items. Great job. More

Everyone is Excellent in this Dealership! Tony Fuentes is awesome. He is always ready to help even when I show up unexpectedly. Tony is knowledgeable, patient and kind. He is a real asset to Tony Fuentes is awesome. He is always ready to help even when I show up unexpectedly. Tony is knowledgeable, patient and kind. He is a real asset to Mercedes-Bens of Coral Gables. The employees that are stationed at the front as you come in are also marvelous. They are always ready to help and greet you with a smile, making you feel welcome. Ralph Perez, who has sold our family many cars in the past, is also a fantastic person. We have all kinds of praises for all the employees at this dealership -- too many good people to be able to name them one by one. More

Guillermo and Valentin are exceptional, Even with an small details like the wipers, it was solve ASAP, THANK YOU FOR BEEN THERE. The customer service in other areas should improve to previous years... small details like the wipers, it was solve ASAP, THANK YOU FOR BEEN THERE. The customer service in other areas should improve to previous years... I see the difference. More

Exemplary Service Stephanie Segovia is truly exceptional at her job, always keeps us up to date on the progress of our Vehicles and gets them back to us in a timely ma Stephanie Segovia is truly exceptional at her job, always keeps us up to date on the progress of our Vehicles and gets them back to us in a timely manner. She is a tue professional and an absolute pleasure to work with. Kudos to MBCG!! More

Very timely service and done correctly the first time. Car was really when promised also was ready for picking. Online payment option very easy to follow. Service Advisor was excellent. Car was really when promised also was ready for picking. Online payment option very easy to follow. Service Advisor was excellent. More

awesome each time Marcos was my service rep, but honestly, each and every time, the service if 5 star. Marcos and everyone that said "hello", we personal, kind, Marcos was my service rep, but honestly, each and every time, the service if 5 star. Marcos and everyone that said "hello", we personal, kind, and efficient. More

Great service and attention to detail. Jose made sure I had repairs and due service done in time and without issues. Great team and place had repairs and due service done in time and without issues. Great team and place More

Dave Gossett should be cloned!!!! A 1 service!!! This is the kind of employee you wish you had working across the board. He is knowledgeable and wooowwww that customer service is second to none. Up This is the kind of employee you wish you had working across the board. He is knowledgeable and wooowwww that customer service is second to none. Upper management team if you are smart you"ll put Dave to teach the customer service to the new employees. He really stands out! Thank You Dave keep up the great work. 10 stars! not 5 More

Absolutely the Best Mercedes Benz dealer ive been to for..." - PabloG Absolutely the Best Mercedes Benz dealer ive been to for service....I just serviced my new 2020 GLC bc window malfunction, my advis for..." - PabloG Absolutely the Best Mercedes Benz dealer ive been to for service....I just serviced my new 2020 GLC bc window malfunction, my advisor Dave Gossett immediately got me an apt early morning, i was in/out 5-10 min w new loaner vehicle, within 2 hours car washed, vacuumed, with defective window switch part replaced and i was on my way home effortlessly. What stands Dave Gossett my service advisor apart from other advisor at various other Benz dealerships is his professional attitude, courteous and knowledgeable about the brand and dedicated 100% customer service. I usually service my vehicles at Benz Ft Lauderdale bc i have a lot of work in the area, but now will permanently trust Dave Gossett and his team with my service. More

Service was great, salesman, Mr. Baracaldo is a great person. I’m a bit disappointed at the quality of the car, within the first week of ownership, I had to take the car to service twice for the same pro person. I’m a bit disappointed at the quality of the car, within the first week of ownership, I had to take the car to service twice for the same problem, the check engine light was on, hopefully the problem has been resolved. More