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Mercedes-Benz of Coral Gables - Service Center
Coral Gables, FL
2,589 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,589 Reviews of Mercedes-Benz of Coral Gables - Service Center
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January 28, 2020
Prepaid Service I was charged for service included in previous visit.. When Tommy Juan was in charge my car was always delivered clean in and out….not this time I was charged for service included in previous visit.. When Tommy Juan was in charge my car was always delivered clean in and out….not this time More
by leal1470
Employees Worked With
Other Employees :
Luis Gutierrez, Tommy Juan, Rene Aldana ,Aldo Guerra,Alberto
January 27, 2020
Recall for air bags Arrived early and was taken care of right away. Stephanie was very nice and professional. My car was ready in just a couple of hours.. Arrived early and was taken care of right away. Stephanie was very nice and professional. My car was ready in just a couple of hours.. More
by kangulo
Employees Worked With
Stephanie Segovia
January 26, 2020
Ralph Perez was my salesman. I arrived to service without appointment he went out of his way to take care of the issue. Everything was taken care of professionally and efficient. appointment he went out of his way to take care of the issue. Everything was taken care of professionally and efficient. More
by Nora S.
Employees Worked With
January 25, 2020
Service I am very pleased with the service provided. Fernando is polite and professional. Quick and clear communications are delivered by email or in person I am very pleased with the service provided. Fernando is polite and professional. Quick and clear communications are delivered by email or in person. No-pressure, didn't feel rushed. More
by blemes0103
Employees Worked With
January 25, 2020
Excellent service provided by Stephanie Segovia at MB of Coral Gables. The service needed was treated with detail and within the time period that was promised. Highly recommend Bill Ussery for anyone inte Coral Gables. The service needed was treated with detail and within the time period that was promised. Highly recommend Bill Ussery for anyone interested in purchasing or servicing a Mercedes Benz. More
by fbarzana
Employees Worked With
Other Employees :
Stephanie Segovia, Lorena Renteria-Hernandez
January 22, 2020
amazing Excellent service from beginning to end. I was provided with a loaner at no charge. My car was service and returned within in a day. Excellent service from beginning to end. I was provided with a loaner at no charge. My car was service and returned within in a day. More
by rebu3493
Employees Worked With
January 18, 2020
Tony Fuentes excellent service advisor. Curtesy and professional are the main attributes you can expect from him. Friendly and on schedule with his appointments excellent professional are the main attributes you can expect from him. Friendly and on schedule with his appointments excellent More
by jbofill873
Employees Worked With
January 17, 2020
Always a pleasurable experience I always call on and work with Stephanie. She is so great! Vibrant, kind, eager to help and resolve any issue. She goes out of her way to be nice whic I always call on and work with Stephanie. She is so great! Vibrant, kind, eager to help and resolve any issue. She goes out of her way to be nice which in Miami is so rare. The lobby area is always nice and clean. Everyone is friendly. The job gets done. More
by jshayes83
Employees Worked With
Stephanie - Service Advisor
January 16, 2020
Excellent service as always. I took my Mercedes GLK 350 in for regular maintenance and used the Express Service option. My service adviser, Rosie Ruiz, handled everything in her a I took my Mercedes GLK 350 in for regular maintenance and used the Express Service option. My service adviser, Rosie Ruiz, handled everything in her always friendly and efficient manner. I was in and out in 90 minutes. In my experience, the team at Mercedes-Benz of Coral Gables always delivers outstanding service. More
by Mike
Employees Worked With
Rosie Ruiz
January 15, 2020
Exceptional customer service from reception throughout. Jesus Romero’s attitude & attention to detail is extraordinary. Team Mercedes Benz of Coral Gables is special. Thank you all Jesus Romero’s attitude & attention to detail is extraordinary. Team Mercedes Benz of Coral Gables is special. Thank you all More
by Bdelpozo
