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Mercedes-Benz of Coral Gables - Service Center

Coral Gables, FL

4.9
2,575 Reviews

2,575 Reviews of Mercedes-Benz of Coral Gables - Service Center

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January 05, 2020

Very timely service and done correctly the first time. Car was really when promised also was ready for picking. Online payment option very easy to follow. Service Advisor was excellent. More

by ernie_rojas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Jan 07, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!

January 05, 2020

awesome each time Marcos was my service rep, but honestly, each and every time, the service if 5 star. Marcos and everyone that said "hello", we personal, kind, More

by JJno1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Portillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Ciorobea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juanita Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcos
Jan 07, 2020 -

Mercedes-Benz of Coral Gables responded

We are so glad to hear that. We agree that Marcos is great and will be sure to pass along your feedback. If you ever need anything else, please do not hesitate to reach out.

January 04, 2020

Great service and attention to detail. Jose made sure I had repairs and due service done in time and without issues. Great team and place More

by Acurb
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Jan 07, 2020 -

Mercedes-Benz of Coral Gables responded

We are so glad to hear that . We agree that Jose is great and will be sure to pass along your feedback. If you ever need anything else, please do not hesitate to reach out.

January 03, 2020

Dave Gossett should be cloned!!!! A 1 service!!! This is the kind of employee you wish you had working across the board. He is knowledgeable and wooowwww that customer service is second to none. Up More

by campos_jose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2020 -

Mercedes-Benz of Coral Gables responded

We are so glad to hear that. We agree that Dave is great and will be sure to pass along your feedback. If you ever need anything else, please do not hesitate to reach out.

January 02, 2020

Absolutely the Best Mercedes Benz dealer ive been to for..." - PabloG Absolutely the Best Mercedes Benz dealer ive been to for service....I just serviced my new 2020 GLC bc window malfunction, my advis More

by PabloG
Recommend Dealer
Yes
Employees Worked With
Dave Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2020 -

Mercedes-Benz of Coral Gables responded

We are so glad to hear that, Pablo. We agree that Dave is great and will be sure to pass along your feedback. If you ever need anything else, please do not hesitate to reach out.

December 27, 2019

Service was great, salesman, Mr. Baracaldo is a great person. I’m a bit disappointed at the quality of the car, within the first week of ownership, I had to take the car to service twice for the same pro More

by osielbikes
Recommend Dealer
Yes
Employees Worked With
Joe Baracaldo
Dec 30, 2019 -

Mercedes-Benz of Coral Gables responded

Thank you. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!

December 23, 2019

excellent service fast work. great job. but the charge for programming a key was excessive. Especially the additional charge under "Misc. Charges" for $21.61. totally u More

by Benito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
the young lady who took care of me at the reception area. I don't have her name but she was excellent (she wears glasses). She knew my problem and knew how to solve it.
Dec 30, 2019 -

Mercedes-Benz of Coral Gables responded

Thank you. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!

December 22, 2019

Tony Fuentes have been servicing my cars for two decades The individual is so kind and so effective a rare experience now a days, He keeps you inform of what's going on and why. More

by lotpi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Fuentes
Dec 30, 2019 -

Mercedes-Benz of Coral Gables responded

We are so glad to hear that. We agree that Tony is great and will be sure to pass along your feedback. If you ever need anything else, please do not hesitate to reach out.

December 22, 2019

Tony has taken care of multiple business and household vehicles for us over many years. He is a true asset (AAA+) to the MB Team! More

by Armailbag
Recommend Dealer
Yes
Employees Worked With
Jorge Quevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Pereda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Fuentes
Dec 30, 2019 -

Mercedes-Benz of Coral Gables responded

Thank you. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!

December 21, 2019

GLC 300 As usual outstanding customer service by Freddy and Lorena. Work was done on time and complete. Dropping off car, getting loaner and picking up is More

by EPUMA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lorena Renteria-Hernandez
Dec 30, 2019 -

Mercedes-Benz of Coral Gables responded

Thank you. We are always happy to help and appreciate hearing when our customers have a wonderful experience. We thank you for honoring us with your business!

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