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Mercedes-Benz of Coral Gables - Service Center
Coral Gables, FL
2,575 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,575 Reviews of Mercedes-Benz of Coral Gables - Service Center
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January 25, 2020
Excellent service provided by Stephanie Segovia at MB of Coral Gables. The service needed was treated with detail and within the time period that was promised. Highly recommend Bill Ussery for anyone inte Coral Gables. The service needed was treated with detail and within the time period that was promised. Highly recommend Bill Ussery for anyone interested in purchasing or servicing a Mercedes Benz. More
by fbarzana
Employees Worked With
Other Employees :
Stephanie Segovia, Lorena Renteria-Hernandez
January 22, 2020
amazing Excellent service from beginning to end. I was provided with a loaner at no charge. My car was service and returned within in a day. Excellent service from beginning to end. I was provided with a loaner at no charge. My car was service and returned within in a day. More
by rebu3493
Employees Worked With
January 18, 2020
Tony Fuentes excellent service advisor. Curtesy and professional are the main attributes you can expect from him. Friendly and on schedule with his appointments excellent professional are the main attributes you can expect from him. Friendly and on schedule with his appointments excellent More
by jbofill873
Employees Worked With
January 17, 2020
Always a pleasurable experience I always call on and work with Stephanie. She is so great! Vibrant, kind, eager to help and resolve any issue. She goes out of her way to be nice whic I always call on and work with Stephanie. She is so great! Vibrant, kind, eager to help and resolve any issue. She goes out of her way to be nice which in Miami is so rare. The lobby area is always nice and clean. Everyone is friendly. The job gets done. More
by jshayes83
Employees Worked With
Stephanie - Service Advisor
January 16, 2020
Excellent service as always. I took my Mercedes GLK 350 in for regular maintenance and used the Express Service option. My service adviser, Rosie Ruiz, handled everything in her a I took my Mercedes GLK 350 in for regular maintenance and used the Express Service option. My service adviser, Rosie Ruiz, handled everything in her always friendly and efficient manner. I was in and out in 90 minutes. In my experience, the team at Mercedes-Benz of Coral Gables always delivers outstanding service. More
by Mike
Employees Worked With
Rosie Ruiz
January 15, 2020
Exceptional customer service from reception throughout. Jesus Romero’s attitude & attention to detail is extraordinary. Team Mercedes Benz of Coral Gables is special. Thank you all Jesus Romero’s attitude & attention to detail is extraordinary. Team Mercedes Benz of Coral Gables is special. Thank you all More
by Bdelpozo
January 14, 2020
excellent service in a timely manner. Would go back to this dealership again. Very nice waiting area with coffee, water, and other items. Great job. service in a timely manner. Would go back to this dealership again. Very nice waiting area with coffee, water, and other items. Great job. More
by jorge
Employees Worked With
Stefanie
January 09, 2020
Everyone is Excellent in this Dealership! Tony Fuentes is awesome. He is always ready to help even when I show up unexpectedly. Tony is knowledgeable, patient and kind. He is a real asset to Tony Fuentes is awesome. He is always ready to help even when I show up unexpectedly. Tony is knowledgeable, patient and kind. He is a real asset to Mercedes-Bens of Coral Gables. The employees that are stationed at the front as you come in are also marvelous. They are always ready to help and greet you with a smile, making you feel welcome. Ralph Perez, who has sold our family many cars in the past, is also a fantastic person. We have all kinds of praises for all the employees at this dealership -- too many good people to be able to name them one by one. More
by M.Hurtado
January 08, 2020
Guillermo and Valentin are exceptional, Even with an small details like the wipers, it was solve ASAP, THANK YOU FOR BEEN THERE. The customer service in other areas should improve to previous years... small details like the wipers, it was solve ASAP, THANK YOU FOR BEEN THERE. The customer service in other areas should improve to previous years... I see the difference. More
by luisgonzalezroque
Employees Worked With
Guillermo and Valentin
January 07, 2020
Exemplary Service Stephanie Segovia is truly exceptional at her job, always keeps us up to date on the progress of our Vehicles and gets them back to us in a timely ma Stephanie Segovia is truly exceptional at her job, always keeps us up to date on the progress of our Vehicles and gets them back to us in a timely manner. She is a tue professional and an absolute pleasure to work with. Kudos to MBCG!! More
by Sserrano
Employees Worked With
Stephanie Segovia and Rosie Ruiz
