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Mercedes-Benz of Coral Gables - Service Center

Coral Gables, FL

4.9
2,589 Reviews

2,589 Reviews of Mercedes-Benz of Coral Gables - Service Center

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March 03, 2020

great service. could not be better best MB dealership I have dealt with. always efficient friendly service. work is always done promptly and correctly. Dave Gossett and Peter Warwar are More

by Fred D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Warwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2020

Overall very happy with attention I was given, detailing of interior of vehicle could have been a little better I was very happy with the time it took to have vehicle serviced More

by Latigo56
Recommend Dealer
Yes
Employees Worked With
Rosie Ruiz
Feb 21, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Coral Gables. Please feel free to reach out to me directly if you are not happy with the detailing next time! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com.

February 14, 2020

Quick and personal.. Nice place, nice people, quick service and very personal. We are clients for many many years and this dealership is up to the task and delivers good s More

by steve0304
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Rengifo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lorena Renteria-Hernandez
Feb 14, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you, Steve, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables, we look forward to having you as one of our valued customers for many more years to come! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com.

February 13, 2020

Exceptional Service! Top Notch and Exceptional Service! Thank you Dave Gossett! I highly recommend this location and this service advisor. Great Customer Experience! I More

by jstrang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dave met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables, we look forward to having you as one of our valued customers for many more years to come!

February 11, 2020

Excellent Service From the moment I pulled into the parking lot I was provided incredible service. They offered to walk me to my service advisors desk. My service adv More

by David B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2020 -

Mercedes-Benz of Coral Gables responded

Hi David B. , Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Coral Gables. Please don't hesitate to reach out if you need anything else. Sincerely, Richard Santalla, Service Director at 786-413-1423 or Richard.santalla@mbcoralgables.com.

February 10, 2020

I brought my car to your dealership this past Monday and I brought my car to your dealership this past Monday and I want you to know how much I appreciate your employers attention to details. I was able to More

by Bibirn17
Recommend Dealer
Yes
Employees Worked With
Ariel Manso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Romero
Feb 10, 2020 -

Mercedes-Benz of Coral Gables responded

Hi, Thank you so much for your excellent review! We are very glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Coral Gables. Please don't hesitate to reach out if you need anything else. Sincerely, Richard Santalla, Service Director at 786-413-1423 or Richard.santalla@mbcoralgables.com.

February 08, 2020

The service department advisor Alex Morales was extremely professional, courteous and informative. He went out his way to assure excellent customer service. I’m extremely satisfied. More

by Lpatriot2506
Recommend Dealer
Yes
Employees Worked With
Alex Morales
Feb 09, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sincerely, Richard Santalla, Service Director at 786-413-1423 or Richard.santalla@mbcoralgables.com.

February 01, 2020

Very pleasant ambiance and professional attention Tony has been my service advisor for many years and he always goes out of his way to provide the best service possible Great person More

by yogini910
Recommend Dealer
Yes
Employees Worked With
Tony Fuentes
January 31, 2020

Marcos Rodriguez is a gentleman, professional and knows what he is doing. He is always so pleasant and cover all details in reference to service More

by lobato
Recommend Dealer
Yes
Employees Worked With
Marcos Rodriguez
January 30, 2020

Absolutely a WOW experience servicing my GLE at MBoCG. Frankie Cao made it flawless, stress-free and ultimately satisfying customer experience. He was friendly, professional, responsive, and kept true t More

by Kristi R
Recommend Dealer
Yes
Employees Worked With
Frankie Cao
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