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Mercedes-Benz of Coral Gables - Service Center
Coral Gables, FL
2,575 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,575 Reviews of Mercedes-Benz of Coral Gables - Service Center
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February 11, 2020
Excellent Service From the moment I pulled into the parking lot I was provided incredible service. They offered to walk me to my service advisors desk. My service adv From the moment I pulled into the parking lot I was provided incredible service. They offered to walk me to my service advisors desk. My service advisor David Gossett explained everything to me to insure I fully understood and when the car was done he delivered it to my office saving me the 90 minute round trip hassle of driving to the dealership to get my car when the service was done. Well done!!! Thank You More
by David B.
Employees Worked With
February 10, 2020
I brought my car to your dealership this past Monday and I brought my car to your dealership this past Monday and I want you to know how much I appreciate your employers attention to details. I was able to I brought my car to your dealership this past Monday and I want you to know how much I appreciate your employers attention to details. I was able to get my car back on time and I give credit to the work your employers did, especially Jesus in the service department. I will recommend your dealership to others in the future, and of course, I will return when my car needs maintenance. Satisfied customer, Bibiana Hernández More
by Bibirn17
February 08, 2020
The service department advisor Alex Morales was extremely professional, courteous and informative. He went out his way to assure excellent customer service. I’m extremely satisfied. professional, courteous and informative. He went out his way to assure excellent customer service. I’m extremely satisfied. More
by Lpatriot2506
Employees Worked With
Alex Morales
February 01, 2020
Very pleasant ambiance and professional attention Tony has been my service advisor for many years and he always goes out of his way to provide the best service possible Great person has been my service advisor for many years and he always goes out of his way to provide the best service possible Great person More
by yogini910
Employees Worked With
Tony Fuentes
January 31, 2020
Marcos Rodriguez is a gentleman, professional and knows what he is doing. He is always so pleasant and cover all details in reference to service what he is doing. He is always so pleasant and cover all details in reference to service More
by lobato
Employees Worked With
Marcos Rodriguez
January 30, 2020
Absolutely a WOW experience servicing my GLE at MBoCG. Frankie Cao made it flawless, stress-free and ultimately satisfying customer experience. He was friendly, professional, responsive, and kept true t Frankie Cao made it flawless, stress-free and ultimately satisfying customer experience. He was friendly, professional, responsive, and kept true to his every word. I will be absolutely switching our service to these guys, no question about it. More
by Kristi R
Employees Worked With
Frankie Cao
January 28, 2020
Prepaid Service I was charged for service included in previous visit.. When Tommy Juan was in charge my car was always delivered clean in and out….not this time I was charged for service included in previous visit.. When Tommy Juan was in charge my car was always delivered clean in and out….not this time More
by leal1470
Employees Worked With
Other Employees :
Luis Gutierrez, Tommy Juan, Rene Aldana ,Aldo Guerra,Alberto
January 27, 2020
Recall for air bags Arrived early and was taken care of right away. Stephanie was very nice and professional. My car was ready in just a couple of hours.. Arrived early and was taken care of right away. Stephanie was very nice and professional. My car was ready in just a couple of hours.. More
by kangulo
Employees Worked With
Stephanie Segovia
January 26, 2020
Ralph Perez was my salesman. I arrived to service without appointment he went out of his way to take care of the issue. Everything was taken care of professionally and efficient. appointment he went out of his way to take care of the issue. Everything was taken care of professionally and efficient. More
by Nora S.
Employees Worked With
January 25, 2020
Service I am very pleased with the service provided. Fernando is polite and professional. Quick and clear communications are delivered by email or in person I am very pleased with the service provided. Fernando is polite and professional. Quick and clear communications are delivered by email or in person. No-pressure, didn't feel rushed. More
by blemes0103
Employees Worked With
