Mercedes-Benz of Coral Gables - Service Center

Always exceptional Professional, courteous, efficient, honest service. All aspects of this service visit was completed as scheduled on time within the same day even thou Professional, courteous, efficient, honest service. All aspects of this service visit was completed as scheduled on time within the same day even though the original estimate was a two day minimum with an upgraded loaner vehicle provided. One item I had requested to be repaired was deemed not necessary. They could have easily repaired this item as requested but they didn't. Saved me hundreds of dollars. Much appreciated. More

Tony Fuentes gives excellent service! He is one of the big reasons I purchase cars there. My call is answered right away and the problem is solved efficiently big reasons I purchase cars there. My call is answered right away and the problem is solved efficiently More

Exceptional, as always Service is incomparable---friendly, efficient and helpful in every way. Stephanie Segovia is exceptional and extremely knowledgeable. She and Fernando Service is incomparable---friendly, efficient and helpful in every way. Stephanie Segovia is exceptional and extremely knowledgeable. She and Fernando Rengifo (off the day I came in) should be commended for their professionalism and customer service. More

Exceptional customer care. The employees that assisted me were all very courteous and professional. They attended all my needs during this service call. Great job. were all very courteous and professional. They attended all my needs during this service call. Great job. More

Felt safe during my short visit to drop the car Fernando R. was courteous and professional as always he had my file and the loaner ready. My car was washed and sanitized then delivered to my door. Fernando R. was courteous and professional as always he had my file and the loaner ready. My car was washed and sanitized then delivered to my door. The whole place followed the guidelines of Covid-19 and had sanitizers for clients to use More

Stephany provided an excellent service and resolved the issue promptly. The car was washed and bio cleaning was performed. Great service from Mercedes of Coral Gables issue promptly. The car was washed and bio cleaning was performed. Great service from Mercedes of Coral Gables More

Battery Excellent service. Had auto towed from my home to have battery replaced and towed back to my home. During these time of the Corona Virus having this t Excellent service. Had auto towed from my home to have battery replaced and towed back to my home. During these time of the Corona Virus having this type of service was exceptional! More

A Service First service on this car (of the dozen cars - approx) we've had over the years from MBCG. Always top notch. Frankie Cao was on top of things as usual First service on this car (of the dozen cars - approx) we've had over the years from MBCG. Always top notch. Frankie Cao was on top of things as usual and had the vehicle returned and ready to go in record time. Thanks Frankie! More

recent visit During difficult (coronavirus) times, this dealership made everything easy and provided excellent service. Valentin Sanchez was excellent to work with During difficult (coronavirus) times, this dealership made everything easy and provided excellent service. Valentin Sanchez was excellent to work with, and delivered as promised. Thanks! More