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Mercedes-Benz of Coral Gables - Service Center
Coral Gables, FL
2,575 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,575 Reviews of Mercedes-Benz of Coral Gables - Service Center
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March 11, 2020
Simply the best! My service adviser is very friendly, efficient, and knowledgeable. Dave's level of attention to detail is simply the best. The work is always done pro My service adviser is very friendly, efficient, and knowledgeable. Dave's level of attention to detail is simply the best. The work is always done promptly and efficiently. More
by dmlujan413
March 09, 2020
Excellent service with good advice on my options My service advisor was very friendly, efficient, and knowledgeable. The work was done timely and my car was clean and waiting for me when I got back My service advisor was very friendly, efficient, and knowledgeable. The work was done timely and my car was clean and waiting for me when I got back to the dealership. More
by olmopam
Employees Worked With
Frankie Cao
March 05, 2020
What I would expect from Mercedes of Coral Gables Since purchasing my Mercedes in 2017, I have grown to expect professional, courteous attention and have never been disappointed. From the time you are Since purchasing my Mercedes in 2017, I have grown to expect professional, courteous attention and have never been disappointed. From the time you are met at the service entrance until leaving in a courtesy loaner, there are no delays. My service advisor, Jesus Romero, has always kept on top of the repairs, advising me of the progress throughout. The system for obtaining a loaner has been greatly improved . Where before there was always a wait, now you are escorted to the counter, show your licenses, insurance and credit card and are immediately escorted to your loaner which, in my case, was the latest version of the car I was driving. While servicing a car is never entirely convenient, Mercedes of Coral Gables has made it as easy as possible. More
by jnh
Employees Worked With
Jesus Romero
March 05, 2020
Having endured an unexpected rash of service needs, the only saving grace was Dave Gossett who helped me through each incident. He made them as easy and stress-less as possible. Definitely a major factor only saving grace was Dave Gossett who helped me through each incident. He made them as easy and stress-less as possible. Definitely a major factor in choosing my next luxury vehicle More
by Very Pleased Customer
Employees Worked With
March 03, 2020
great service. could not be better best MB dealership I have dealt with. always efficient friendly service. work is always done promptly and correctly. Dave Gossett and Peter Warwar are best MB dealership I have dealt with. always efficient friendly service. work is always done promptly and correctly. Dave Gossett and Peter Warwar are terrific to deal with and we have become friends over the years. More
by Fred D
February 21, 2020
Overall very happy with attention I was given, detailing of interior of vehicle could have been a little better I was very happy with the time it took to have vehicle serviced of interior of vehicle could have been a little better I was very happy with the time it took to have vehicle serviced More
by Latigo56
Employees Worked With
Rosie Ruiz
February 14, 2020
Quick and personal.. Nice place, nice people, quick service and very personal. We are clients for many many years and this dealership is up to the task and delivers good s Nice place, nice people, quick service and very personal. We are clients for many many years and this dealership is up to the task and delivers good service all the time.. More
by steve0304
February 13, 2020
Exceptional Service! Top Notch and Exceptional Service! Thank you Dave Gossett! I highly recommend this location and this service advisor. Great Customer Experience! I Top Notch and Exceptional Service! Thank you Dave Gossett! I highly recommend this location and this service advisor. Great Customer Experience! I appreciate all that you do! More
by jstrang
Employees Worked With
