Mercedes-Benz of Coral Gables - Service Center

Felt safe during my short visit to drop the car Fernando R. was courteous and professional as always he had my file and the loaner ready. My car was washed and sanitized then delivered to my door. Fernando R. was courteous and professional as always he had my file and the loaner ready. My car was washed and sanitized then delivered to my door. The whole place followed the guidelines of Covid-19 and had sanitizers for clients to use More

Stephany provided an excellent service and resolved the issue promptly. The car was washed and bio cleaning was performed. Great service from Mercedes of Coral Gables issue promptly. The car was washed and bio cleaning was performed. Great service from Mercedes of Coral Gables More

Battery Excellent service. Had auto towed from my home to have battery replaced and towed back to my home. During these time of the Corona Virus having this t Excellent service. Had auto towed from my home to have battery replaced and towed back to my home. During these time of the Corona Virus having this type of service was exceptional! More

A Service First service on this car (of the dozen cars - approx) we've had over the years from MBCG. Always top notch. Frankie Cao was on top of things as usual First service on this car (of the dozen cars - approx) we've had over the years from MBCG. Always top notch. Frankie Cao was on top of things as usual and had the vehicle returned and ready to go in record time. Thanks Frankie! More

recent visit During difficult (coronavirus) times, this dealership made everything easy and provided excellent service. Valentin Sanchez was excellent to work with During difficult (coronavirus) times, this dealership made everything easy and provided excellent service. Valentin Sanchez was excellent to work with, and delivered as promised. Thanks! More

First Class SERVICE ALWAYS first class experience dealing with service over at Coral gables MB. Easy drop off, rental car, and pick up with constant updates and quick pr ALWAYS first class experience dealing with service over at Coral gables MB. Easy drop off, rental car, and pick up with constant updates and quick problem solving. More

I don’t think I have ever had a better experience than the service department at your dealership Byron is truly exceptional in service and I don’t think I wouldn’t even ever change the type of car I drive the service department at your dealership Byron is truly exceptional in service and I don’t think I wouldn’t even ever change the type of car I drive because of that reason he is friendly and smart and a greatWhich is rare very very rare More

Your Shop Foreman, Mr. Alberto Martinez For the last few months I have been taking my car to the dealership complaining about a hard down shifting from 6th to 5th gears on my 2017 S-550 conv For the last few months I have been taking my car to the dealership complaining about a hard down shifting from 6th to 5th gears on my 2017 S-550 convertible. Alberto has been handling my complain with both Mercedes Benz of North America and Germany since they already installed a new transmission in my car and the vehicle keeps doing the same thing. During these months Alberto has not only demonstrated he is an excellent mechanic but also a very good proof of what a Department Manager should do to please a customer and be courteous to him. I do not hesitate to recommend him for any managerial position and I wish I could have had him as a Manager in my company. Julio C. Fernandez More

Have visited the dealership over 5 times since purchasing my vehicle and every time I am greeted by very courteous team members. Very satisfying team to work with; making you feel welcome and pleased to serv my vehicle and every time I am greeted by very courteous team members. Very satisfying team to work with; making you feel welcome and pleased to serve you. More