Back

Mercedes-Benz of Coral Gables - Service Center

Coral Gables, FL

4.9
2,575 Reviews

2,575 Reviews of Mercedes-Benz of Coral Gables - Service Center

Sort by
July 06, 2020

great service and people all around 1st time here took my car in for service A and let me tell you.. Stephanie Segovia - the asst. service manager was SO POLITE and SO HELPFUL . she will More

by fffllc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Segovia
Jul 06, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for your very kind review! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

June 30, 2020

QUICK TURNAROUND. COURTESY. CLEANLINESS. CARLOS HAS QUICK TURNAROUND. COURTESY. CLEANLINESS. CARLOS HAS ALWAYS BEEN VERY HELPFUL VALENTIN HAS BEEN MY LOYAL SERVICE ADVISOR FOR MORE THAN 10 YEARS NOW More

by JFLAZO
Recommend Dealer
Yes
Employees Worked With
Carlos Pereda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : VALENTIN SANCHEZ
Jul 01, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

June 29, 2020

Fast and expeditious service. Everything was done as promised. Always kept me up to date on vehicle status and repairs. All staff at the services and parts department was friendly and on point. I was ab More

by boyan12
Recommend Dealer
Yes
Employees Worked With
Valentin Sanchez, Lorena Renteria-Hernandez
Jun 30, 2020 -

Mercedes-Benz of Coral Gables responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

June 26, 2020

It’s always a pleasant experience leaving the vehicle for maintenance or any other concern. With a staff that’s always courteous. Mr.Marcos Gonzalez is an asset to the service dept. More

by cancanon59
Recommend Dealer
Yes
Employees Worked With
Marcos González is an asset to the service dept.
Jun 26, 2020 -

Mercedes-Benz of Coral Gables responded

It's great to hear that Marcos and his team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Coral Gables! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

June 26, 2020

Very fast and efficient service and Tony Fuentes at Svc dept. is always great to work with...Keep up the good work and Thank You. More

by OJR Rorodriguez
Recommend Dealer
Yes
Employees Worked With
Rene Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Fuentes.
Jun 26, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your thoughts on working with Tony and his team. We're glad to hear they delivered such a great experience! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

June 26, 2020

Excellent service all around including loaner department very clean environment in the times of the COVID Great experience from arrival to pick up Will be back to Mercedes if coral gables More

by ajvilasuso
Recommend Dealer
Yes
Employees Worked With
Alex service representative
Jun 26, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

June 25, 2020

All employees are the best. They exceeded my expectations. Great And fast service.the service was excellent and fast. I am really pleased with this dealer More

by Vivian torres
Recommend Dealer
Yes
Employees Worked With
Fernando Rengifo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lorena Renteria-Hernandez
Jun 26, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

June 24, 2020

My service advisor Marcos Gonzalez is a pleasure to work with. He is always attentive to all my needs and makes sure that my vehicle is returned in a timely manner. I look forward to working with him in the More

by R. Angel Gonzalez
Recommend Dealer
Yes
Employees Worked With
Marcos Gonzalez
Jun 25, 2020 -

Mercedes-Benz of Coral Gables responded

Thanks for your feedback on your recent visit to Mercedes-Benz of Coral Gables. I'm glad to hear Marcos was able to provide such a positive experience. We look forward to seeing you again. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

June 22, 2020

Stephanie Segovia is the best person to go to. Very caring , willing to help and goes the extra mile for you. She is just amazing. More

by Evelasq07
Recommend Dealer
Yes
Employees Worked With
Stephanie segovia
Jun 23, 2020 -

Mercedes-Benz of Coral Gables responded

Hello, Thank you for choosing our dealership, your rating means a lot to us. We're glad we were able to help, and we hope to see you again soon! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

June 21, 2020

My Service Advisor Marcos Gonzalez always provides me with excellent personalized service My experience there has always been very satisfactory I was provided a loaner and my car was very cleaned when More

by oguilarte
Recommend Dealer
Yes
Employees Worked With
Marcos Gonzalez
Jun 21, 2020 -

Mercedes-Benz of Coral Gables responded

Hello, Thank you for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad Marcos able to help, and we hope to see you again! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

...
126
...