Mercedes-Benz of Coral Gables - Service Center

Expensive but always exceptional. Good service and counsel on how to maintain the vehicle. I miss the cupcakes but I believe that it is due to Covid19 counsel on how to maintain the vehicle. I miss the cupcakes but I believe that it is due to Covid19 More

Professional expedient service starting with Valentin. When I went to pick up the car the driver asked if I wanted the key, seat and steering wheel sanitized. The cold water bottle was a plus. When I went to pick up the car the driver asked if I wanted the key, seat and steering wheel sanitized. The cold water bottle was a plus. More

The best of the best! I’m very happy! five stars, we The best of the best! I’m very happy! five stars, we highly recommend Eric Melender customer Experience Manger of Mercedes Benz of coral gables! The best of the best! I’m very happy! five stars, we highly recommend Eric Melender customer Experience Manger of Mercedes Benz of coral gables! More

service at Mercedes Benz of Coral Gables is always exceptional and top Notch. my service advisor Jose Rafael Artiles Does everything in his power to make sure that I need submit in a timely matter it’ exceptional and top Notch. my service advisor Jose Rafael Artiles Does everything in his power to make sure that I need submit in a timely matter it’s a pleasure doing business with Mercedes-Benz of Coral Gables. More

4th Mercedes I own, and almost always got efficient, and professional service. Once I was recommended a brake service that wasn't needed till 6 months later. I also got hassled about a seat issue that was u professional service. Once I was recommended a brake service that wasn't needed till 6 months later. I also got hassled about a seat issue that was under warranty, and almost had to pay for it. I keep coming back, but with my eyes wide open. More

Muy buen servicio y muy buena atención, Desde que uno entra el personal muy atento y siempre dispuesto a despejar cualquier duda y excelente asesoramiento. entra el personal muy atento y siempre dispuesto a despejar cualquier duda y excelente asesoramiento. More

Amazing service every time. Thank you for going above and beyond every time I bring my car in for service. Everyone is always friendly and courteous they make the service experience seamless. beyond every time I bring my car in for service. Everyone is always friendly and courteous they make the service experience seamless. More

My service advisor, Dave, remained in communication with me at all times and informed me of the process every step of the way with skills, expertise and kindness! It was a real pleasure. I never had such se me at all times and informed me of the process every step of the way with skills, expertise and kindness! It was a real pleasure. I never had such service in the five years I have been seeking repairs for my vehicle at that location. Early in the morning Dave offers an update of what’s going on so you never have to wonder or hunt him down. In the past I’ve had to call many times and leave messages for my service advisor who would take his sweet time to return my call then said he had to get an update on the vehicle and call me back. I am so elated to have had such a different experience. Dave really rolls out the red carpet for his customers with his professionally, his congeniality and trustworthiness, in addition of having a transparent approach ( no hidden fees or surprises) BEST SERVICE ADVISOR EVER! More

Exceptional service I am very satisfied with the service provided at your facility. Service adviser Rossie Ruiz is exceptional, providing prompt quality care to my auto. I am very satisfied with the service provided at your facility. Service adviser Rossie Ruiz is exceptional, providing prompt quality care to my auto. Will continue using your car dealership. More

Flawless service every time. Staff in Service Dept give customers personal attention, courteous, knowledgeable and efficient. Have been with same service writer for four years. customers personal attention, courteous, knowledgeable and efficient. Have been with same service writer for four years. More