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Mercedes-Benz of Coral Gables - Service Center

Coral Gables, FL

4.9
2,575 Reviews

2,575 Reviews of Mercedes-Benz of Coral Gables - Service Center

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September 14, 2020

Good afternoon,Great service from my advisor Rosie Good afternoon, Great service from my advisor Rosie Ruiz, she is amazing and very kind person. Every time my experience with her is wonderful More

by Telmaris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your excellent review! We are so glad that Rosie had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Coral Gables. Please don't hesitate to reach out if you need anything else. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 14, 2020

Excellent and very efficient!!! Five stars!!! From the moment I arrived I was greeted and directed to where I needed to go!! Everyone was wearing mask and keeping a safe distance. I felt at ease during a More

by AlbertoG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2020 -

Mercedes-Benz of Coral Gables responded

Alberto, Thank you for the kind words for our service department! We look forward to sharing your compliments with Rosie and the team, and don't hesitate to let us know if we can be of further assistance. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 13, 2020

Mercedes Coral Gables and Tony Fuentes have always taken the xtra step to provide excellent service and friendship, keep going Tony you are a ten More

by Jamalm
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony Fuentes
Sep 14, 2020 -

Mercedes-Benz of Coral Gables responded

Jamalm, Thank you for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad Tony was able to help, and we hope to see you again! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 13, 2020

great attention to detail, kept us informed, whole was very professional. although busy, was very clean and orderly. communication was outstanding. enjoyed getting in and out. More

by larry.paige
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentin Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2020 -

Mercedes-Benz of Coral Gables responded

Larry, We appreciate your business, and Valentin and our team looks forward to serving you again soon! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 11, 2020

The service department in CG is the best. Very Very knowledgeable and friendly. they have a great team. Will never go anywhere else to service my car. More

by sandypepc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Sep 12, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 11, 2020

A reliable person who does his job with the utmost A reliable person who does his job with the utmost professionalism and dedication, I highly recommend Franki Cao if you want to get the job well do More

by Ili
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Frankie Cao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2020 -

Mercedes-Benz of Coral Gables responded

Thanks for sharing your thoughts about your experience working with Frankie here at Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 05, 2020

Expensive but always exceptional. Good service and counsel on how to maintain the vehicle. I miss the cupcakes but I believe that it is due to Covid19 More

by Cynthia & Gabriel Perez-Wils
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Sep 08, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 05, 2020

Professional expedient service starting with Valentin. When I went to pick up the car the driver asked if I wanted the key, seat and steering wheel sanitized. The cold water bottle was a plus. More

by mrsdramos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentin Sanchez
Sep 08, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for your business and this review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 03, 2020

The best of the best! I’m very happy! five stars, we The best of the best! I’m very happy! five stars, we highly recommend Eric Melender customer Experience Manger of Mercedes Benz of coral gables! More

by Jean Stumpf
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric melender
Sep 05, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your excellent review, Jean! We are so glad that Eric had the opportunity to work with you and make your experience with us a positive one at Mercedes-Benz of Coral Gables. Please don't hesitate to reach out if you need anything else. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 02, 2020

service at Mercedes Benz of Coral Gables is always exceptional and top Notch. my service advisor Jose Rafael Artiles Does everything in his power to make sure that I need submit in a timely matter it’ More

by kirk86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Rafeal Artiles
Sep 02, 2020 -

Mercedes-Benz of Coral Gables responded

Kirk, Thank you! We appreciate your business and Jose and our team look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

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