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Mercedes-Benz of Coral Gables - Service Center

Coral Gables, FL

4.9
2,540 Reviews

2,540 Reviews of Mercedes-Benz of Coral Gables - Service Center

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July 25, 2020

Dave is awesome - best service. Timely, courteous and everything was completed as promised and on time. Car came back clean and was disinfected as well. More

by Fl
Recommend Dealer
Yes
Employees Worked With
Dave Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

July 20, 2020

service rep very good; some repair work repeated. service rep: freddy espinoza freddy was knowledgeable about my car repair, informed me daily about the progress of it; had it done on time, was al More

by feldmanlawfirm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service :freddy espinoza
Jul 21, 2020 -

Mercedes-Benz of Coral Gables responded

It's great to hear that Freddy was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Coral Gables! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

July 20, 2020

Thanks Jesus Romero !! Jesus Romero is an asset to Mercedes Benz of Coral Gables!! He is caring, professional, & always willing to assist. Thanks for helping with maintenan More

by mlee-keow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JESUS ROMERO - VERY EXCELLENT, David Robinson, Lorena Renteria-Hernandez
Jul 21, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your thoughts on working with Jesus and the rest of our team. We're glad to hear we delivered such a great experience! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

July 15, 2020

Amazing customer service My family has been dealing with Lorena Renteria-Hernandez for many years and she is truly the best. Very professional, friendly, patient, and respectf More

by yudith1113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lorena Renteria-Hernandez
Jul 16, 2020 -

Mercedes-Benz of Coral Gables responded

Hello, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

July 08, 2020

This dealer is one of my favorite. They are Very professional and the cleanest dealership. They truly respect your time. I always recommend this dealer. More

by Victor Vazquez
Recommend Dealer
Yes
Employees Worked With
Frank Portillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Delgado
Jul 08, 2020 -

Mercedes-Benz of Coral Gables responded

Victor, thank you for sharing your thoughts about your experience with Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

July 06, 2020

great service and people all around 1st time here took my car in for service A and let me tell you.. Stephanie Segovia - the asst. service manager was SO POLITE and SO HELPFUL . she will More

by fffllc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Segovia
Jul 06, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for your very kind review! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

June 30, 2020

QUICK TURNAROUND. COURTESY. CLEANLINESS. CARLOS HAS QUICK TURNAROUND. COURTESY. CLEANLINESS. CARLOS HAS ALWAYS BEEN VERY HELPFUL VALENTIN HAS BEEN MY LOYAL SERVICE ADVISOR FOR MORE THAN 10 YEARS NOW More

by JFLAZO
Recommend Dealer
Yes
Employees Worked With
Carlos Pereda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : VALENTIN SANCHEZ
Jul 01, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

June 29, 2020

Fast and expeditious service. Everything was done as promised. Always kept me up to date on vehicle status and repairs. All staff at the services and parts department was friendly and on point. I was ab More

by boyan12
Recommend Dealer
Yes
Employees Worked With
Valentin Sanchez, Lorena Renteria-Hernandez
Jun 30, 2020 -

Mercedes-Benz of Coral Gables responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

June 26, 2020

It’s always a pleasant experience leaving the vehicle for maintenance or any other concern. With a staff that’s always courteous. Mr.Marcos Gonzalez is an asset to the service dept. More

by cancanon59
Recommend Dealer
Yes
Employees Worked With
Marcos González is an asset to the service dept.
Jun 26, 2020 -

Mercedes-Benz of Coral Gables responded

It's great to hear that Marcos and his team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Coral Gables! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

June 26, 2020

Very fast and efficient service and Tony Fuentes at Svc dept. is always great to work with...Keep up the good work and Thank You. More

by OJR Rorodriguez
Recommend Dealer
Yes
Employees Worked With
Rene Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Fuentes.
Jun 26, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your thoughts on working with Tony and his team. We're glad to hear they delivered such a great experience! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

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