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Mercedes-Benz of Coral Gables - Service Center

Coral Gables, FL

4.9
2,589 Reviews

2,589 Reviews of Mercedes-Benz of Coral Gables - Service Center

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September 24, 2020

Frankie has such a great personality and really cares not only for the customers but the vehicle that come in his care and very knowledgeable. More

by oscarher105
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Cao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2020 -

Mercedes-Benz of Coral Gables responded

Oscar, Thanks for sharing your thoughts about your experience working with Frankie here at Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 24, 2020

When going to Coral Gables Mercedes, I usually only visit the service department and I never leave disappointed... well until I get the bill, but besides that part.... Dave Gossett and his team are exception More

by msvyhunt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manuel-delivered my car
Sep 25, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad Dave was able to help, and we hope to see you again! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 24, 2020

José Artiles went above and beyond to help me with issues my vehicle was having, very professional And efficient, he will try his best always. More

by Anacaona Campos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Munoz, Jose Artiles
Sep 24, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 24, 2020

You will never be disappointed with the customer service that Jose provides his customers. He listen, he cares and he delivers great customer service. He is a true Professional. More

by RALPH.VIERA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Sep 24, 2020 -

Mercedes-Benz of Coral Gables responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 24, 2020

Very pleasant experience every time I go. Very efficient, was in and out in 1 hour. Valentine Sanchez was helpful and professional. Impressed with Mercedes of Coral Gables! More

by Elsycf26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentin Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your excellent review! We are so glad that Valentine had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Coral Gables. Please don't hesitate to reach out if you need anything else. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 24, 2020

Best dealership in Miami. Reliable , fast and straight to the point. Nobody in Miami does service this way ! Always impresses me how good they’re ! More

by Rob Monteiro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2020 -

Mercedes-Benz of Coral Gables responded

Rob, thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 24, 2020

Jose Artiles extremely helpful always on point answer all My calls very fast service never late always explain everything clear with details I will recommend him thank u More

by Javi2828
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Sep 24, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for your business and this review. We're happy to hear that Jose and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 23, 2020

Jose is wonderful. He always remembers who I am and my family for great personal service. He educates me about my vehicle and helps me maintain the best care for longevity as he knows how much I enjoy my More

by Cynthia
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Sep 23, 2020 -

Mercedes-Benz of Coral Gables responded

Cynthia, Thanks for sharing your thoughts about your experience working with Jose here at Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 23, 2020

Keep up the excellent service all around ! Because of this it’s hard for me to switch to other brands of vehicles. I appreciate it !😊 More

by moms2angels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Byron Soler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lorena Renteria-Hernandez
Sep 23, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad Dave, Lorena, and Byron were able to make your service appointment a positive experience, and we hope to see you again! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 23, 2020

Excellent service as always Dave is the best advisor Excellent service as always Dave is the best advisor He is always ready to solve any problems I have been a client gor 15 years and stay for More

by Miguel Burelo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2020 -

Mercedes-Benz of Coral Gables responded

Miguel, We appreciate your business! Dave and our team look forward to serving you again soon! Thank you for continuing to be a loyal Mercedes-Benz of Coral Gables customer. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

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