Back

Mercedes-Benz of Coral Gables - Service Center

Coral Gables, FL

4.9
2,540 Reviews

2,540 Reviews of Mercedes-Benz of Coral Gables - Service Center

Sort by
September 19, 2020

Got my lease on 9/12/2020 and so far they have met all of my expectations. This has been the smoothest lease transaction I have ever had. Thank you Lissette and Rosa. Thank you Aldo for keeping me on time to More

by Josencary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lissette Silva and Rosa Soriano Gomez
Sep 21, 2020 -

Mercedes-Benz of Coral Gables responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 19, 2020

Very happy with Alex and the service provided. Issue was taken care with my car. Always had a good experience with MB of coral gables. More

by Rrod.oliveira
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for your very kind review! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 19, 2020

Could not be more satisfied with the service and customer experience I receive at The Coral Gables dealership. Jose Artiles always makes sure my concerns are addressed, and I am leaving content. Recommend th More

by Ashley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Sep 19, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you, Ashley, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Coral Gables! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 19, 2020

Jose is super helpful and very cordial. He always helps us with any issue that we may have. We leave in Pembroke Pines and do not mind driving to Coral Gables as that’s were we feel at home with Jose. More

by Ana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Sep 19, 2020 -

Mercedes-Benz of Coral Gables responded

Ana, thank you for taking the time to share your thoughts on working with Jose and our team. We're glad to hear we delivered such a great experience! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 19, 2020

The service is first class. Rosie is a great service advisor and gets the job done. Everytime I go in for service everything is taken care off with the utmost care. More

by pabtorres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your kind words for Rosie, and for taking the time to leave us this wonderful feedback! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 19, 2020

No matter what happens Dave Gossett and the team find a way to insure I get Excellent service. I always walk away happy. Often positively surprises More

by David B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you, David! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 18, 2020

He's always have provided a great service and prompt attention to any of my requests. Always look forward to address any of my concerns to him. More

by rozoirma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Sep 19, 2020 -

Mercedes-Benz of Coral Gables responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 18, 2020

Very nice Customer Service, starting with the receiving group , the the Service Agent in attending and listening to the problem and issue the recommendation, then when the car is finished to let you know f More

by rbob8050
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dave Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Camps
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Coral Gables. Please don't hesitate to reach out if you need anything else. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 18, 2020

When I crashed my car recently, the first person I knew I had to call was Jose. When I said ”hello” crying, the first thing he said was, ”Gaby, are you okay?”. Yesterday, I went in because two days ago I got More

by Gabypacheco1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Sep 18, 2020 -

Mercedes-Benz of Coral Gables responded

Gaby, Thank you so much for your kind words regarding working with Jose, and for taking the time to leave us this wonderful feedback! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 18, 2020

This dealer has an excellent costumer service.And at This dealer has an excellent costumer service. And at the same time has an excellent staff I am very happy to go to this leader More

by Katiah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2020 -

Mercedes-Benz of Coral Gables responded

Katiah, thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

...
115
...