Back

Mercedes-Benz of Coral Gables - Service Center

Coral Gables, FL

4.9
2,589 Reviews

2,589 Reviews of Mercedes-Benz of Coral Gables - Service Center

Sort by
October 13, 2020

Always willing to help and get the job right. He has taken much care of my cars for many years now. Me and my wife are very pleased. More

by Erictorano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for sharing your review! It's wonderful to hear that our team has provided consistently great service throughout the years. Thank you again for choosing Mercedes-Benz of Coral Gables, we look forward to having you as one of our valued customers for many more years to come! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

October 09, 2020

I took my car for service. Working with Marcos makes the whole process easy. He is informative and honest about the work that will be done to my car. You can always count on him to be in and out with no pro More

by Bjmarcelin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcos Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

October 09, 2020

This was my first visit to Mercedes-Benz of Coral Gables. I was in need of scheduled maintenance and found the staff to be very professional and courteous, and the facility very well maintained. More

by Stephen C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Segovia
Oct 09, 2020 -

Mercedes-Benz of Coral Gables responded

Stephen, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

October 09, 2020

Guillermo Requena in the service department was amazing, he was very understanding of my needs. Overall everyone was very welcoming and treated me very well. More

by Joaquin D Rodriguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guillermo Requena
Oct 10, 2020 -

Mercedes-Benz of Coral Gables responded

Hello Joaquin, Thank you so much for your kind words for Guillermo, and for taking the time to leave us this wonderful feedback! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

October 09, 2020

Very courteous professional and seems like a really nice person He provided accurate time line when car would be done so I was not disappointed More

by Shayna
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Oct 09, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you, Shayna, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Coral Gables! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

October 08, 2020

Amazing service as usual from Jose! He’s quick and efficient when I come see him, appreciate his help been coming to him for about two years More

by Kaylee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Oct 08, 2020 -

Mercedes-Benz of Coral Gables responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

October 08, 2020

Excellent service advisor. Forward thinking and makes certain I understand what is being done and why. Cannot ask for more from a service advisor. Thank you Jose! More

by ernie_rojas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Oct 09, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

October 08, 2020

He us an outstanding service writer and asst manager. He has always been available and exceedingly knowledgable. He is the reason we continue to lease MB. More

by teachbone
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Valentin Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2020 -

Mercedes-Benz of Coral Gables responded

We appreciate your business and our team looks forward to serving you again soon! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

October 07, 2020

Jose thank you for your attention and service. I can highly recommend You because you are a very responsable and honest person. I can honestly say that you always give me the best service i get in miami More

by Gjk3000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Oct 08, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Jose here at Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

October 06, 2020

Jose goes above and beyond before you can even formulate a request. He thinks about what you might need, he follows up promptly, and he balances transparency with professionalism in a truly impressive way. More

by Jasmine
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Oct 07, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for your business, Jasmine, and this review. We're happy to hear Jose was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

...
114
...