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Mercedes-Benz of Coral Gables - Service Center

Coral Gables, FL

4.9
2,589 Reviews

2,589 Reviews of Mercedes-Benz of Coral Gables - Service Center

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November 13, 2020

It has been our pleasure to work with Guillermo Requena, as his customer service and dedication to making sure we receive the best service is highly valued by my family and I. There has not been one occasio More

by Captainangelluis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guillermo Requena
Nov 13, 2020 -

Mercedes-Benz of Coral Gables responded

It has been a pleasure serving you. Quality customer service is always our number one priority so we are happy to hear that Guillermo met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables. We look forward to having you as one of our valued customers for many more years to come! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

November 13, 2020

Jose was amazing!! He is very friendly, efficient, and helped me with everything I needed. He makes it very easy. I would recommend him to anyone. Does a great job! More

by Bryannadaniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Nov 13, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

November 13, 2020

Excellent customer service ,outstanding why of explaining everything I really appreciate how efficient and the attention to detail Mr Artiles has with his customers he is one of a kind More

by Rickymana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Nov 13, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your excellent review! We are so glad that Jose Artiles had the opportunity to work with you to make your experience with us a positive one at Mercedes-Benz of Coral Gables. Please don't hesitate to reach out if you need anything else. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

November 13, 2020

I love Jose, he is very professional and cares about doing a good job. He delivers in all his promises and that is very hard to find now days. I love bringing my car here because of him. More

by Mayrapupo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Nov 13, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for the kind words for Jose and our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

November 12, 2020

Jose Artiles is an excellent Service Manager at Mercedes Benz of Coral Gables! He is always eager to assist and extremely accommodating. I highly recommend him! More

by Claudia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Nov 12, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you, Claudia, for taking the time to share your thoughts on working with Jose and the rest of our team. We're glad to hear we delivered such a great experience! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

November 12, 2020

Guillermo is the reason I keep on coming back to service my car at the Coral Gables dealership. His attention to details, professionalism and customer service are simply superb. I most certainly would conti More

by Galina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guillermo Requena
Nov 13, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you, Galina! We are very happy Guillermo provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

November 11, 2020

Jose has been taking care of my Mercedes for several years. He has always been willing to provide me with the best customer service with efficiency and smiling. He has completed the works in the est More

by Antonio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Nov 11, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad to hear that Jose and our team were able to help, and we hope to see you again! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

November 11, 2020

Of great help, always goes above and beyond to make sure the job gets done . Checks in to follow up, would definitely recommend that you request Jose :) More

by Jasmine
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Nov 11, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you, Jasmine, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

November 11, 2020

Un servicio excelente muy profesional a tiempo y sobretodo te hacen sentir como família no como cliente le doy 5 estrellas porque no hay mas, lo recomiendo. More

by aurquiola62
Recommend Dealer
Yes
Employees Worked With
Guillermo Requena
Nov 11, 2020 -

Mercedes-Benz of Coral Gables responded

Hello, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Guillermo and our team, and we look forward to working with you again. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

November 11, 2020

Great service from Mercedes Benz of Coral Gables. Special thanks to my advisor, Dave Gossett, who knowing I was concerned about the risk of Covid, greeted me at the door. He was punctual with the r More

by sandra.heros.5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2020 -

Mercedes-Benz of Coral Gables responded

It's great to hear, Sandra, that Dave was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Coral Gables! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

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