Mercedes-Benz of Coral Gables - Service Center

Dear Mercedes-Benz Management, I am writing to formally recognize the outstanding service provided by one of your exemplary service agents, Naibi Bermudez She consistently goes above and beyond, m formally recognize the outstanding service provided by one of your exemplary service agents, Naibi Bermudez She consistently goes above and beyond, managing every detail with precision and ensuring that clients receive top-tier service. Her professionalism and proactive approach have been invaluable, allowing her to address client needs efficiently and effectively. It is no surprise that her dedication has greatly impressed even the most discerning clients, such as executives at City National Bank, who have expressed their satisfaction and confidence in her work. Nabi's exceptional service reflects the high standards that Mercedes-Benz is known for, and her efforts contribute to the company’s esteemed reputation. Her ability to deliver seamless and attentive service is truly commendable, and I have no doubt that her continued dedication will further enhance client trust and loyalty. I strongly believe that her contributions deserve recognition and appreciation from the management team. Thank you for considering this acknowledgment. Best regards, Ian Skinner Executive Security Specialist City National Bank More

The service is excellent and they have a great staff. They are very organize and quite efficient. They are very organize and quite efficient. More

Mercedes - Benz of Coral Gables, truly sets the standard for excellence in auto repair services. I’m very happy with the work done on my car and highly recommend it to everyone. Thanks Roberto Cabanas, you for excellence in auto repair services. I’m very happy with the work done on my car and highly recommend it to everyone. Thanks Roberto Cabanas, you are very helpful and professional !!! More

Rosie Ruiz has been my Service Advisor for many years. She is a great and dedicated person that knows her job well and applies her knowledge to help her clients. On a more personal level, she always gre She is a great and dedicated person that knows her job well and applies her knowledge to help her clients. On a more personal level, she always greets you with a smile and a wonderful attitude. I trust her completely and heed her advice on anything related to my vehicle. Kudos to her and the whole Service Department. Thanks, One Happy Customer More

Rosie was the best yesterday! Will never do my maintenance anywhere else :) the entire team at Mercedes Coral Gables left me very impressed. Thank you! Will never do my maintenance anywhere else :) the entire team at Mercedes Coral Gables left me very impressed. Thank you! More

Marco was excellent! First time using him. Very fair and had the car repaired quickly. First time using him. Very fair and had the car repaired quickly. More

Alexander Obando, is fantastic service advisor, he gave us premier service and took great care of us during our visit! The Coral Gables location is always top notch and takes great care of their clients us premier service and took great care of us during our visit! The Coral Gables location is always top notch and takes great care of their clients and their safety! More

I recently had an electrical charging issue with my electrical vehicle. It became a very stressful situation because no one could figure out what was going on or how to approach it. Anyways after 1&1/2 electrical vehicle. It became a very stressful situation because no one could figure out what was going on or how to approach it. Anyways after 1&1/2 month I was finally able to pick up my vehicle this past Friday 10/25. I'm hoping this issue does not arise again. I would like to comment though on the good service that I received from Juan Pablo Aquirre from your service department. Very serviceable, soft spoken and understanding. He continuously kept me informed on the work being done. Hopefully the situation will not arise again as it's been tormenting. More

Mercedes- Benz of Coral Gables is excellent. Excellent customer service and job on my car. Overall, I am very pleased! Excellent customer service and job on my car. Overall, I am very pleased! More

Excellent Services. Thanks Marcos Gonzalez. They are very professional. I recommend this Dealer to my family and friends. Dr Alfredo Melgar. Thanks Marcos Gonzalez. They are very professional. I recommend this Dealer to my family and friends. Dr Alfredo Melgar. More