Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Mercedes-Benz of Coral Gables - Service Center
Coral Gables, FL
2,575 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
2,575 Reviews of Mercedes-Benz of Coral Gables - Service Center
Sort by
November 12, 2024
I had a terrible experience buying a car here and would not recommend this dealership to anyone. I was promised a certified pre-owned vehicle in great condition, but what I received was far from it. The ca not recommend this dealership to anyone. I was promised a certified pre-owned vehicle in great condition, but what I received was far from it. The car had a damaged axle, the motor had to be replaced shortly after purchase, the grill fell off, and the gas door wouldn’t even open. It was clear the car hadn’t been properly inspected despite being advertised as certified. To make matters worse, the customer service was awful—I was repeatedly lied to about when the car would be ready, and my concerns were dismissed without any real solutions. This dealership does not care about its customers or the quality of the vehicles they sell. Avoid at all costs! More
by Ravi
November 10, 2024
The service is excellent and they have a great staff. They are very organize and quite efficient. They are very organize and quite efficient. More
by David Carmona
Employees Worked With
November 09, 2024
Mercedes - Benz of Coral Gables, truly sets the standard for excellence in auto repair services. I’m very happy with the work done on my car and highly recommend it to everyone. Thanks Roberto Cabanas, you for excellence in auto repair services. I’m very happy with the work done on my car and highly recommend it to everyone. Thanks Roberto Cabanas, you are very helpful and professional !!! More
by camincha1
Employees Worked With
Roberto Cabanas
November 02, 2024
Rosie Ruiz has been my Service Advisor for many years. She is a great and dedicated person that knows her job well and applies her knowledge to help her clients. On a more personal level, she always gre She is a great and dedicated person that knows her job well and applies her knowledge to help her clients. On a more personal level, she always greets you with a smile and a wonderful attitude. I trust her completely and heed her advice on anything related to my vehicle. Kudos to her and the whole Service Department. Thanks, One Happy Customer More
by 24rosas
November 02, 2024
Rosie was the best yesterday! Will never do my maintenance anywhere else :) the entire team at Mercedes Coral Gables left me very impressed. Thank you! Will never do my maintenance anywhere else :) the entire team at Mercedes Coral Gables left me very impressed. Thank you! More
by Adrianalerneradriana
Employees Worked With
November 01, 2024
Marco was excellent! First time using him. Very fair and had the car repaired quickly. First time using him. Very fair and had the car repaired quickly. More
by mgarcialinares
Employees Worked With
November 01, 2024
Alexander Obando, is fantastic service advisor, he gave us premier service and took great care of us during our visit! The Coral Gables location is always top notch and takes great care of their clients us premier service and took great care of us during our visit! The Coral Gables location is always top notch and takes great care of their clients and their safety! More
by Gary Wong
Employees Worked With
October 31, 2024
I recently had an electrical charging issue with my electrical vehicle. It became a very stressful situation because no one could figure out what was going on or how to approach it. Anyways after 1&1/2 electrical vehicle. It became a very stressful situation because no one could figure out what was going on or how to approach it. Anyways after 1&1/2 month I was finally able to pick up my vehicle this past Friday 10/25. I'm hoping this issue does not arise again. I would like to comment though on the good service that I received from Juan Pablo Aquirre from your service department. Very serviceable, soft spoken and understanding. He continuously kept me informed on the work being done. Hopefully the situation will not arise again as it's been tormenting. More
by Jeanny
Employees Worked With
Juan Pable Aquirre
October 31, 2024
Excellent Services. Thanks Marcos Gonzalez. They are very professional. I recommend this Dealer to my family and friends. Dr Alfredo Melgar. Thanks Marcos Gonzalez. They are very professional. I recommend this Dealer to my family and friends. Dr Alfredo Melgar. More
by Dr. Alfredo Melgar
Employees Worked With
