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Mercedes-Benz of Coral Gables

Coral Gables, FL

4.9
4,342 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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300 Almeria Avenue

Coral Gables, FL

33134

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Showing 4,342 reviews

September 24, 2021

Excellent service very professional and , efficient Aldo always explain with details prior to the service all the work that will be done . More

by Sonoro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aldo Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for choosing Mercedes-Benz of Coral Gables! We appreciate your feedback and five-star rating. We're glad to hear that Aldo was able to help, and we hope to see you again! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

September 24, 2021

Very attentive, thorough, knowledgeable, and concerned with what the customer needs and wants. Frankie was very friendly also. More

by az103b
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rosie Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Cao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for sharing your excellent experience with us! We're happy to hear that Frankie was able to take great care of you and listen to all of your needs. We truly appreciate your five-star feedback! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

September 24, 2021

Andrea Alarcon at the service center was excellent. She operates with the highest sense of urgency and care. I was there for an early appointment and out the door in no time. All servicing was resolved o More

by HSOSAUS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Alarcon
Sep 24, 2021 -

Mercedes-Benz of Coral Gables responded

Wow! Thank you so much for this fabulous five-star review. We work hard to make sure our guests have an exceptional experience. We will share your compliments with Andrea and our team, and we look forward to working with you again. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

September 24, 2021

Great attention as a costumers we are very happy with them, effective and very profesional team members. Recommended 100% More

by ee_gil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for sharing your thoughts about your experience with Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon! Thank you for helping to spread the word about us. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

September 23, 2021

Peter Warwar is the best person that I’ve ever worked with. He is very thorough and responsible. He’s an all-around good person!! More

by Orlansnt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Warwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Ciorobea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Valentin Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lorena Renteria-Hernandez
Sep 23, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for the kind words for Peter and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

September 23, 2021

Rosie Ruiz is the reason I go to this dealership ( service dept). She goes above and beyond every time More

by Fmisch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rosie Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2021 -

Mercedes-Benz of Coral Gables responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Rosie and our team met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

September 23, 2021

Very helpful and got me in and out fast! Would definitely recommend and see next time! More

by Rickydelgadojunior
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Valentin Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you, Ricky! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

September 23, 2021

Excellent service, professional and courteous staff. Would highly recommend to all for sales and service. More

by trojasjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Coral Gables. Please don't hesitate to reach out if you need anything else. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

September 23, 2021

MB coral gables is nothing short of amazing. Always such a great experience , Great staff , Great service and I must mention how amazing Andrea is, she really does go above and beyond. Thank you ! More

by PsashaJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Alarcon
Sep 23, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for your business and this review. We're happy to hear that Andrea and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

September 23, 2021

The experience was positive, Alex Morales is a profesional and delivered what he promised to me More

by Ramosgol
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Alex and our team here at Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

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