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Mercedes-Benz of Coral Gables

Coral Gables, FL

4.9
4,499 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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300 Almeria Avenue

Coral Gables, FL

33134

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Showing 4,499 reviews

December 14, 2021

Aldo, my service agent is nothing but perfect!For the Aldo, my service agent is nothing but perfect! For the last 10 plus years, I have been taking my car to him and from the greeting to the moment I col More

by Marco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for your business and this review. We're happy to hear Aldo and our team continually are able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

December 14, 2021

Summary of total cost of new vehicle was very brief. Suggest step by step summary for total comprehension of buyer. More

by Timmooretcm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Homey Sanjabi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Rabassa
Dec 14, 2021 -

Mercedes-Benz of Coral Gables responded

Tim, Thank you for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

December 14, 2021

Incredible professional service.Both, the management & Incredible professional service. Both, the management & staff of the sales & service departments are friendly & caring. They are the best! More

by RGBDoral
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Ciorobea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Esteves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Cooper, Hector Brito, Edgar Portuondo, Richard Santalla
Dec 14, 2021 -

Mercedes-Benz of Coral Gables responded

Thanks for your feedback on your recent visit to Mercedes-Benz of Coral Gables. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

December 12, 2021

We had to make a small repair, covered by the warranty, and got a very good attention, having the service promptely completed, Very efficient and professional team! More

by bernardomnetto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrea Alarcon
Dec 12, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for choosing our dealership, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

December 11, 2021

My car developed a misfire and was barely running while traveling home to the Orlando area. I limped into your dealership and, despite a heavy volume of vehicles in for service that day, they were able to More

by rcarpenter13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel
Dec 12, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

December 09, 2021

great service and fast , the check in and out, electronic payment and attention of the executive for the service More

by evangelina.fuentes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony fuentes
Dec 09, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

December 09, 2021

Luis Soto has been a great sales contact both during and after the sale, even helping with my first maintenance. More

by Melmax23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Morales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Soto
Dec 09, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Luis and our team to be a positive one at Mercedes-Benz of Coral Gables. Please don't hesitate to reach out if you need anything else. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

December 08, 2021

Very good service; always on time and great advisor fernando Rengifo; he has always being right! More

by Jnocampo
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Rengifo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for your review and kind words for Fernando! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

December 03, 2021

Andrea really helped me solve an issue with my C63. Would definitely recommend for others. More

by DoubleU20Four
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Rendon, Andrea Alarcon
Dec 05, 2021 -

Mercedes-Benz of Coral Gables responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

December 03, 2021

You all were great. Everyone was friendly and responsive. It was a comfortable experience thanks More

by Davidnealsr35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Esteves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2021 -

Mercedes-Benz of Coral Gables responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables, we look forward to having you as one of our valued customers for many more years to come! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

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