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Mercedes-Benz of Coral Gables

Coral Gables, FL

4.9
4,499 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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300 Almeria Avenue

Coral Gables, FL

33134

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Showing 4,499 reviews

January 05, 2022

Great Service always, quick and easy, friendly will always take my car for service there More

by hmelgarejo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2022 -

Mercedes-Benz of Coral Gables responded

Thank you for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

January 05, 2022

Service was fast and the communication on the status of my vehicle was excellent and the home delivery of the vehicle post service is a great service. Special kudos to Frankie Cao my service adviser truly More

by facuna123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Cao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2022 -

Mercedes-Benz of Coral Gables responded

Thank you for sharing your thoughts about your great experience with Frankie here at Mercedes-Benz of Coral Gables. We appreciate your business and look forward to serving you for years to come. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

January 04, 2022

Very friendly they took my car without an appointment bc it was a serious problem. They give you a Mercedes loaner, it would be difficult envisioning buying any other car More

by Pérez-Siam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guillermo Requena, Andrea Alarcon
Jan 04, 2022 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Coral Gables. Please don't hesitate to reach out if you need anything else. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

January 04, 2022

Great customer service. I was completely satisfied with Great customer service. I was completely satisfied with Andrea, very knowledgeable and professional. Thank you. More

by dmlujan413
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Alarcon
Jan 04, 2022 -

Mercedes-Benz of Coral Gables responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

January 04, 2022

Tony has been my advisor for over 5 years. At every turn, he has provided excellent professional service. Tony goes above and beyond with in-depth information and thoughtful explanations in addition to being More

by Aprilmagen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Fuentes
Jan 05, 2022 -

Mercedes-Benz of Coral Gables responded

Thank you for your very kind review, Ms. Magen. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

January 03, 2022

Flo, was really helpful. Everytime I would call or text he would respond! Very nice person! He would always keep me up to date!! More

by Seline1997
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mazher Majeed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Florian (Flo) Grandi
Jan 04, 2022 -

Mercedes-Benz of Coral Gables responded

Thank you for choosing Mercedes-Benz of Coral Gables. Your feedback and rating mean a lot to us. We're glad Florian was able to help, and we hope to see you again! Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

January 01, 2022

On time, red carpet treatment, a great experience. My first service and it looks like I made the correct decision on Coral Gables. More

by peter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentin Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2022 -

Mercedes-Benz of Coral Gables responded

Peter, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables, we look forward to having you as one of our valued customers for many more years to come! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

January 01, 2022

Very responsive and willing to assist. Keeps you informed in a timely manner regarding status of repair. More

by asaleh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Alarcon
Jan 02, 2022 -

Mercedes-Benz of Coral Gables responded

Thank you! Andrea and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

January 01, 2022

Mr. Robert Corso was our sales consultant.He was very Mr. Robert Corso was our sales consultant. He was very polite, courteous and attentive of our needs. He took the time out of his busy schedule to ord More

by Marielena
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Corso
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Blanco
Jan 02, 2022 -

Mercedes-Benz of Coral Gables responded

Marielena, Thanks for sharing your thoughts about your experience working with Robert here at Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon! Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

Jan 02, 2022 -

Marielena responded

You’re welcome!

December 30, 2021

Service was excellent. Andrea Alarcón kept me informed throughout the entire process, provided updates, and worked quickly to get my vehicle ready in time for a long road trip. The process was also very t More

by Erik Alvarez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Alarcon
Dec 31, 2021 -

Mercedes-Benz of Coral Gables responded

Erik, Thank you so much for your kind words for Andrea, and for taking the time to leave us this wonderful feedback! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

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