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Mercedes-Benz of Coral Gables
Coral Gables, FL
4,475 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,475 reviews
September 18, 2024
Marcos González is a consummate professional, kind, knowledgeable and friendly. He is a reflection of the team that he is a part of. Mercedes Benz of Coral Gables is by far the best automotive dealersh knowledgeable and friendly. He is a reflection of the team that he is a part of. Mercedes Benz of Coral Gables is by far the best automotive dealership in South Florida. Thank you for assisting me and my family for so many years! More
by Carlos Pedre
Employees Worked With
September 14, 2024
I recently serviced my Mercedes C300. My service writer Robert, and his manager Frankie Cao were Spectacular! I appreciate the easy communication throughout the process and the results ar My service writer Robert, and his manager Frankie Cao were Spectacular! I appreciate the easy communication throughout the process and the results are always excellent. I appreciate you and I thank you for your excellent service. AlexFornet More
by MiamiDadeSheriff
September 09, 2024
Reliable and Effective Service has always been the hallmark of this dealership formerly known as Bill Ussery Motors. We have been customers for 25 years. hallmark of this dealership formerly known as Bill Ussery Motors. We have been customers for 25 years. More
by Ladybowers
September 07, 2024
Service staff was excellent and kept me informed from before my appointment until my car was ready. Great service. before my appointment until my car was ready. Great service. More
by jevijil
Employees Worked With
September 07, 2024
Great service. Marcus Gonzalez at service department is fantastic. Service department folks are very helpful and have great customer service skills. Marcus Gonzalez at service department is fantastic. Service department folks are very helpful and have great customer service skills. More
by GJ
Employees Worked With
September 07, 2024
Great service,great communication I have been tracking my car service all the time,nice people from valets to supervisors. car service all the time,nice people from valets to supervisors. More
by Val2962
Employees Worked With
September 03, 2024
As always this is my 4th Mercedes from Coral Gables Mercedes and Ariel and Carlos have been great to work with. They are very professional and they know the Mercedes product to the tee. 👍🏻 Mercedes and Ariel and Carlos have been great to work with. They are very professional and they know the Mercedes product to the tee. 👍🏻 More
by GTOMAN13
September 03, 2024
Used to be pretty great but ever since it changed ownership it went downhill. The customer service, client treatment and experience was completely different when compared to before. I ended up switch ownership it went downhill. The customer service, client treatment and experience was completely different when compared to before. I ended up switching the service and warranty work to MB Pembroke Pines which provided a better experience. When I sold the vehicle it’s been impossible to talk to anybody in this dealership about the GAP refund. I would not recommend this dealership. More
by FMA
Employees Worked With
General Adminstration
August 31, 2024
Professional friendly effective. Compassionate for her clients and loves her job . It shows in the interaction. I also like her quick responses on text Compassionate for her clients and loves her job . It shows in the interaction. I also like her quick responses on text More
by StefanG
August 30, 2024
Always Great customer service and very accommodating . Very thorough inspection of my vehicle and explanations / suggestions for service needed Very thorough inspection of my vehicle and explanations / suggestions for service needed More
by matt
