Mercedes-Benz of Coral Gables

Naibi is a wonderful advisor! She advocates for her clients and is straightforward. My rating is a 4 because of the other aspects of the experience,ie. long wait for courtesy ca She advocates for her clients and is straightforward. My rating is a 4 because of the other aspects of the experience,ie. long wait for courtesy car and slow communication. More

super nice customer service , nice people and fast service , clean dealer and valet super friendly. service , clean dealer and valet super friendly. More

Mercedes Benz of Coral Gables FL, is THE BEST. For us is been a pleasure every time we have been there for service or baying or leasing our cars. Carlos Pereda, sales representative and Aldo Guerr For us is been a pleasure every time we have been there for service or baying or leasing our cars. Carlos Pereda, sales representative and Aldo Guerra service representative have been very professional, efficient, kind and courteous to us. We recommend this dealer and Carlos and Aldo 200% More

Extremely satisfied with the service provided. My service advisor Naibi was amazing and ver thorough! My service advisor Naibi was amazing and ver thorough! More

Great service and attention to detail. Very clear explanation of services rendered. Finley and the team was great. Very clear explanation of services rendered. Finley and the team was great. More

I was extremely satisfied with Mr. Gabriel Camps' service and professionalism. He was very knowledgeable and very courteous regarding the service I needed. Great Job Mr. Camps!!! Gabriel Camps' service and professionalism. He was very knowledgeable and very courteous regarding the service I needed. Great Job Mr. Camps!!! More

I want to share my exceptional and beyond experience at Mercedes Benz Coral Gables I have purchased more than 20 cars in my short life in USA but nothing compared to the professionalism, courtesy, kindness Mercedes Benz Coral Gables I have purchased more than 20 cars in my short life in USA but nothing compared to the professionalism, courtesy, kindness and transparency in this Dealer I would like to recognize 3 persons that made my experience outstanding Gabriel Camps the general Sales manager, Jose Santiago Sales manager and Alejandro Diaz Sales Representative they took their time to call me from their personal cell phone and make sure I was more than happy with my purchase were kind and had a lot of patience, this is a highly recommended place to make your car buying process out of the ordinary once More Alejandro, Jose and Gabriel thanks so much More

Terrible customer service. . my G63 2023 sat at dealer for 3 weeks waiting on feedback from service manager on repairs required, after the 3rd week I was advised Mercedes author . my G63 2023 sat at dealer for 3 weeks waiting on feedback from service manager on repairs required, after the 3rd week I was advised Mercedes authorize the required repair. No follow up and communications. After the third week I was offered a loaner car. Having purchased two prior high end vehicles from dealer and looking to purchase the G63 which they had in stock the dealer was looking for a 60k over sticker at the time..I ended up purchasing the vehicle from a west coast dealer for sticker. Zero customer loyalty and in summary service dept folks are inept.. More

Peter was very proactive in finding a vehicle that met specific needs. The transaction was very smooth as he had submitted all my documents ahead of time to streamline my transaction. Not only did Peter a specific needs. The transaction was very smooth as he had submitted all my documents ahead of time to streamline my transaction. Not only did Peter assist with getting me the best deal possible, he also helped with rebates that were available to me through my credit Amex More

Alex Morales has always been very nice and patient with my questions and issues. I really appreciate his help. my questions and issues. I really appreciate his help. More