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Mercedes-Benz of Coral Gables
Coral Gables, FL
4,427 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,427 reviews
November 21, 2021
Carlos Pereda was perfect. Professional , polite, efficient and helpful in all my questions about the car efficient and helpful in all my questions about the car More
by Leeroberto
Employees Worked With
November 21, 2021
Andrea was the only advisor who accepted to help me when all the male advisors working in the morning time refused to take care of my minor needs when the front desk assistant was approaching them one to on all the male advisors working in the morning time refused to take care of my minor needs when the front desk assistant was approaching them one to one. That caused me a disappointing impression for the first time in years. The front desk and Andrea were very gentle and helpful Thanks, Andrea! More
by meznar13
Employees Worked With
Andrea Alarcon
November 19, 2021
Aldo was fantastic and kept us informed during the entire process. We really appreciated his customer service focus. process. We really appreciated his customer service focus. More
by dannyrosas
Employees Worked With
November 17, 2021
Tony Fuentes always surpass expectations and provide an excellent service and advices. He's the best service advisor in town excellent service and advices. He's the best service advisor in town More
by rubn001
November 17, 2021
Love the customer service and how well the staff is very attentive to the customers need. attentive to the customers need. More
by C300 Red
Employees Worked With
November 16, 2021
Very nice. Helped me right away.Was always pending of Very nice. Helped me right away. Was always pending of me. Excellent Service. Car came back as new again. Very nice. Helped me right away. Was always pending of me. Excellent Service. Car came back as new again. More
by Jozefsamander
Employees Worked With
Andrea Alarcon
November 15, 2021
I had a problem with my car and was able to solve it with the Service team support. Hopefully, my car will be back in great shape. the Service team support. Hopefully, my car will be back in great shape. More
by Crispinciroli
Employees Worked With
November 15, 2021
Excellent customer support and attention, very professionally, the services was provided in timeframe period, never again will come for any need to Mercedes Benz of Miami professionally, the services was provided in timeframe period, never again will come for any need to Mercedes Benz of Miami More
by Magaly
Employees Worked With
November 13, 2021
Excelente servicio y muy bien atendida por el Sr. Aldo Guerra que siempre está dispuesto a ayudar a sus clientes Guerra que siempre está dispuesto a ayudar a sus clientes More
by claudiacd69
Employees Worked With
November 12, 2021
TERRIBLE SERVICE!!!!! DON’T EVER BUY AT MERCEDES. It’s been such a hustle for us between engine fails and electric damage. We have a A220 2021 Mercedes Benz. it’s hard to believe that they recently rep been such a hustle for us between engine fails and electric damage. We have a A220 2021 Mercedes Benz. it’s hard to believe that they recently replaced the cylinder of a Literally brand-new car. My commute between Miami and Delray Beach, and, in several occasions, I have had to call Road side Assitance. Tedious waits with no answers from Mercedes Benz financial and Mercedes Benz customer care. I asked for a shuttle car ( in both locations Coral Gables and Delray Beach dealerships) every time my car has gone through service repairs, however, their response is “ we don’t have a shuttle,” I’ve been covering the transportation expenses out-of-pocket l, plus still paying my lease. If I had the option to give them less than one start it will be my pick and it will be more than what they deserve! Feel free to contact me to Anelgarciga@gmail.com More
by Anelgarciga
Employees Worked With
