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Mercedes-Benz of Coral Gables

Coral Gables, FL

4.9
4,499 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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300 Almeria Avenue

Coral Gables, FL

33134

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Showing 4,499 reviews

January 22, 2022

Andrea was very helpful and responsive. Best person I’ve deal with at MB Coral Gables. More

by asaleh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Alarcon
Jan 23, 2022 -

Mercedes-Benz of Coral Gables responded

Thank you for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad Andrea was able to help, and we hope to see you again! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

January 22, 2022

Just an Outstanding experience, no doubt due to Andrea. Total pro, great professionalism and enthusiasm toward her job and cars in general-a great example of how to make a regular experience into something More

by bill teck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Alarcon
Jan 23, 2022 -

Mercedes-Benz of Coral Gables responded

We appreciate your business, Bill, and our team looks forward to serving you again soon! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

January 22, 2022

Great experience. Understood exactly what I was looking for and made everything transparent and clear in the process. More

by SS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Florian (Flo) Grandi
Jan 23, 2022 -

Mercedes-Benz of Coral Gables responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

January 21, 2022

Exellent service and coordination. Espinosa was very attentive and helpful as well as the technician who jumped the car at my apartment's parking place. More

by fer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddy Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2022 -

Mercedes-Benz of Coral Gables responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Freddy and our team here at Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

January 20, 2022

Moving from NYC to Miami. After a super disappointing visit to BMW met Flo at MB. Kind, efficient informative and straight with his words. Felt comfortable with his service. Would love to work with hi More

by Ahmet Bereket
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franky at Finance dept , Florian (Flo) Grandi
Jan 20, 2022 -

Mercedes-Benz of Coral Gables responded

Thanks for your feedback on your recent visit to Mercedes-Benz of Coral Gables. I'm glad to hear that Flo was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you enjoy your new vehicle! Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

January 20, 2022

Flawless as always ! Stephanie Segovia la mejor . She Flawless as always ! Stephanie Segovia la mejor . She should be a manager ! She cares a lot about the customer. She goes way beyond her work of duty. More

by Evelasq07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Segovia
Jan 20, 2022 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Coral Gables. Please don't hesitate to reach out if you need anything else. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

January 20, 2022

My recent experience with MB was very good and pleasant. Agents and reps are extrrmely helpful.. More

by amafalcone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Segovia
Jan 20, 2022 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to leave us a great review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

January 20, 2022

MB Coral Gables provides a very efficient service. Without an appointment they were able to accommodate and complete my order in less than 2 hours. More

by Nandodelaroche
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Alarcon
Jan 21, 2022 -

Mercedes-Benz of Coral Gables responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

Jan 21, 2022 -

Nandodelaroche responded

Thanks

January 20, 2022

I recently bought out my lease and the entire experience from salesperson Edgar, to finance representative and finally service for CPO certification was seamless, friendly and professional. Thank you More

by moonlightsenora
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Portuondo
Jan 20, 2022 -

Mercedes-Benz of Coral Gables responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your fantastic feedback and five-star rating! Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

January 19, 2022

Flo is multi language,Patient in understanding and working with the everyone including the elderly Prompt to deliver the Mercedes as promised Thanks Flo and we will certainly recommend you highly More

by Lpedr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The Concierge Mariano knows well the Mercedes and is highly qualified in explaining the functioning to the elderly , Florian (Flo) Grandi
Jan 19, 2022 -

Mercedes-Benz of Coral Gables responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Coral Gables. Congratulations on your new Mercedes and we look forward to seeing you again! Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

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