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Mercedes-Benz of Coral Gables

Coral Gables, FL

Overview
Employees
Reviews
Vehicles
4.9
4,498 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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300 Almeria Avenue

Coral Gables, FL

33134

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Showing 4,498 reviews

October 17, 2024

Good service Good representative Good communication Timely repairs Car repair and car cleaning done within 3 hours More

by Tjs39300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Llanos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2024 -

Mercedes-Benz of Coral Gables responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of Coral Gables! Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

October 17, 2024

Gracias al Sr Carlos Pereda y al equipo de Mercedes benz Coral Gable por su exelente servicio More

by DANIEL90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Pereda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

Mercedes-Benz of Coral Gables responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Carlos met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables. We look forward to having you as one of our valued customers for many more years to come! Gabriel Camps General Sales Manager gabriel.camps@mbcoralgables.com (786)413.1346

October 17, 2024

Great service. My service advisor was amazing. Thank you Juan I really appreciate your help. More

by Mel Cabrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Aguilera
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Oct 18, 2024 -

Mercedes-Benz of Coral Gables responded

Mel, Thank you for your business and this review. We're happy to hear our service team was able to serve you and demonstrate our commitment to great service. If there is anything Juan can assist you with in the future, please let us know. Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

October 16, 2024

Great service. Good to have a dealer that knows your name. Always meets delivery schedule. More

by dluckfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Byron Soler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Sourber
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2024 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mercedes-Benz of Coral Gables to be a positive one. Please don't hesitate to reach out if you need anything else. Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

October 15, 2024

Outstanding and very professional at all times with customers. Always available to help and provide proper solution. More

by Albertico
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Camps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2024 -

Mercedes-Benz of Coral Gables responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

October 14, 2024

I had such a great experience working with Carlos. He made the process so seamless. He patiently reviewed everything with me. I highly recommend him as your next MB salesperson. More

by diaz.nicole09
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Pereda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernesto Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Showroom Supervisor
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Oct 14, 2024 -

Mercedes-Benz of Coral Gables responded

Ms. Diaz, Thank you so much for your wonderful review! We are thrilled that Carlos and our team had the opportunity to provide you with great service. We thank you for choosing Mercedes-Benz of Coral Gables! Gabriel Camps General Sales Manager gabriel.camps@mbcoralgables.com (786)413.1346

October 12, 2024

“I had an amazing experience at Mercedes-Benz of Coral Gables, thanks to Frankie Cao. Even as a manager, he took the time to personally walk me through every step of the repair procedure for my Mercedes G More

by alexandersuarez123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Cao
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2024 -

Mercedes-Benz of Coral Gables responded

Alexander, Thanks for sharing about your experience with Mercedes-Benz of Coral Gables. Frankie and our team appreciate your business and hope to see you again soon! Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

October 12, 2024

"Alex Morales" in the service department is very honest and will always give you his best advise in regards to your vehicle. I'm a very pleased customer! Jazmin More

by jazmin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Manso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2024 -

Mercedes-Benz of Coral Gables responded

It's great to hear that Alex was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of Coral Gables! Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

October 12, 2024

Excellent service, with very well trained, attentive staff, focused on making the customer comfortable and addressing customer needs. Carlos Pereda is perfection. More

by donald.kress
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Pereda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2024 -

Mercedes-Benz of Coral Gables responded

Thank you, Mr. Kress, for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Gabriel Camps General Sales Manager gabriel.camps@mbcoralgables.com (786)413.1346

October 12, 2024

Don’t do business with them. Agreed on a vehicle and was going to pick it up in a week and then went ahead and sold it to someone else and told me they forgot they sold it. Tota More

by Unfortunately
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Winston Simpson
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2024 -

Mercedes-Benz of Coral Gables responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Gabriel Camps General Sales Manager gabriel.camps@mbcoralgables.com (786)413.1346

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