Mercedes-Benz of Coral Gables

Attentive, friendly, professional, informative, helpful, customer service, efficient, communicative, pleasant, responsive, nice, good experience, fine customer service, efficient, communicative, pleasant, responsive, nice, good experience, fine More

I’ve been a customer for more then 12 years now I’m a very upset customer in less then 20 min. I had an appointment on Friday to buy a A220 I was told I had to give $6000 down when the car has an adverti very upset customer in less then 20 min. I had an appointment on Friday to buy a A220 I was told I had to give $6000 down when the car has an advertisement of $3,636 down for a 36 month. I was also told the car is worth more than what the promotion was advertise for. Sad to see that a dealer with such prestige uses that type of advertising to get the customer. More

Loretta (Service Mgr) and Jorge Gomez (Service Tech) we’re both great. They followed up with me, came out to fix the recall and provided helpful, knowledgeable customer service the whole way through. Co we’re both great. They followed up with me, came out to fix the recall and provided helpful, knowledgeable customer service the whole way through. Considering what a difficult and inconvenient situation the recall was, they made it as painless and seamless as possible. I’m now just waiting to find out where to send the paperwork for my rental car during the time I was instructed not to drive it. Thank you. More

Since the beginning Florian and Guidi the best in their area, the top notch, quick and professional, thank you and see you soon for another purchase!!! area, the top notch, quick and professional, thank you and see you soon for another purchase!!! More

That’s simple, one of the best experience I had to buy a car. Fast, helpful and super friendly, Flo was the main reason why I purchase my car at Mercedes Coral Gables. Thanks for everything. car. Fast, helpful and super friendly, Flo was the main reason why I purchase my car at Mercedes Coral Gables. Thanks for everything. More

Very attentive personnel and nice facilities. Everyone is very pleasant and attetentive to customer service Everyone is very pleasant and attetentive to customer service More

Fantastic Buying experience Kaleb responded to my phone call and we did the deal in ten minutes over the phone. Dave rushed the service on my new EQS, brand new off the truck, got it the upgraded phone call and we did the deal in ten minutes over the phone. Dave rushed the service on my new EQS, brand new off the truck, got it the upgraded computer program and had it ready the same afternoon The dealership gave me the best initial deal from all dealerships, I actually turned down a deal worth $5k more to me to come to Coral Gables Mercedes and couldn't be happier More

Very fast and efficient service even during a holiday weekend. Andrea went above and beyond to coordinate my transportation. Much better experience than at MB of Miami. weekend. Andrea went above and beyond to coordinate my transportation. Much better experience than at MB of Miami. More

First class service department with very accommodating personnel. They go out of their way to make the customer happy. Loaner cars when necessary, Pickup service when necessary. Andrea is truly a wonderf personnel. They go out of their way to make the customer happy. Loaner cars when necessary, Pickup service when necessary. Andrea is truly a wonderful service writer. K More

I called my service advisor, Frankie Cao, who is always very friendly and cheerful, to say that I needed a tow. He gave me the number, they answered immediately and came that day. He kept me informed of th very friendly and cheerful, to say that I needed a tow. He gave me the number, they answered immediately and came that day. He kept me informed of the progress on my car. I received an invoice by text when my car was ready and paid...very easy! As soon as I arrived I was greeted and directed inside to retrieve my car which came a few minutes later. My car is running again. Yay! More