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Mercedes-Benz of Coral Gables

Coral Gables, FL

4.9
4,475 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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300 Almeria Avenue

Coral Gables, FL

33134

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Showing 4,475 reviews

July 18, 2022

Excellent - organized and very professional I would not go anywhere else. This is my second vehicle from them More

by nickmalocean
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Warwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Quevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2022 -

Mercedes-Benz of Coral Gables responded

Thanks for your continued support Mercedes-Benz of Coral Gables and myself appreciate your business and it continues to be our pleasure to serve you and your family. Best regards Peter Warwar

July 16, 2022

Andrea is AMAZING! !!! So communicative and goes above and beyond. She always picks up and provides solutions. It makes the experience so pleasant. More

by shpektor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Alarcon
Jul 16, 2022 -

Mercedes-Benz of Coral Gables responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Andrea met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables, we look forward to having you as one of our valued customers for many more years to come! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 11, 2022

Good service and very professional customer service. I strong recommend Alberto was very kindly and profe More

by Fer Morillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto Reyes
Jul 12, 2022 -

Mercedes-Benz of Coral Gables responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 09, 2022

Florian is by far second to none. Professional, great service, attentive to detail, and is most importantly honest. From start to finish Florian has delivered as promised. Highly reco More

by Kaplan0827
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Florian (Flo) Grandi
Jul 10, 2022 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your excellent review! We are so glad that Florian had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

July 08, 2022

Florian always gives an extraordinary service and care to his customers! He is always reliable and on top for any questions you might have More

by Trust Wheels
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Florian (Flo) Grandi
Jul 10, 2022 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your wonderful review! We are thrilled that Florian had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Mercedes-Benz of Coral Gables! Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

July 04, 2022

Great experience. Peter Warwar is very professional and service oriented. The dealership is has a great atmosphere where you receive individual attention. More

by Grobmanmd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Warwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Mercedes-Benz of Coral Gables responded

We are very happy to hear Peter provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

July 01, 2022

Great Customer Service. I was waiting for my car and the customer area was really good. Great place to wait More

by ricardodstark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Rengifo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Mercedes-Benz of Coral Gables responded

Ricardo, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

June 30, 2022

Service has been changing to the worst incredible, when I made an appointment, I requested a loaner or a rental car , the way it’s been always , I was just not expecting the answer of the gentleman that simp More

by dralejandrodelacruz
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrea Alarcon
Jul 03, 2022 -

Mercedes-Benz of Coral Gables responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

June 27, 2022

Byron and Mercedes Benz of Coral Gables always go above and beyond to help their clients. More

by LW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Byron Soler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your thoughts on working with Byron and our team. We're glad to hear we delivered such a great experience! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

June 27, 2022

Efficient, superior customer service, pleasant, knowledgeable, timely, clean,exceeds expectations, fast response time, friendly, goes above and beyond. More

by bar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Warwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

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