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Mercedes-Benz of Coral Gables

Coral Gables, FL

4.9
4,475 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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300 Almeria Avenue

Coral Gables, FL

33134

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Showing 4,475 reviews

October 09, 2024

Great service and attention to detail. Very clear explanation of services rendered. Finley and the team was great. More

by Roderickiesc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Finnley Arends
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Mercedes-Benz of Coral Gables responded

We are very happy to hear Finnley provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

October 08, 2024

I was extremely satisfied with Mr. Gabriel Camps' service and professionalism. He was very knowledgeable and very courteous regarding the service I needed. Great Job Mr. Camps!!! More

by espieii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Camps
Oct 09, 2024 -

Mercedes-Benz of Coral Gables responded

Thank you! We'll be sure to pass along your kind words to Gabriel. We appreciate your business and look forward to helping you with any questions or future vehicle needs! Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

October 08, 2024

I want to share my exceptional and beyond experience at Mercedes Benz Coral Gables I have purchased more than 20 cars in my short life in USA but nothing compared to the professionalism, courtesy, kindness More

by tonyleslie1999
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel Camps the general Sales manager, Jose Santiago Sales manager and Alejandro Diaz Sales Representative
Oct 09, 2024 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your thoughts on working with our team. I'm glad to hear that Jose, Alejandro, and I delivered such a great experience! Please let us know if there's anything else we can do for you. Gabriel Camps General Sales Manager gabriel.camps@mbcoralgables.com (786)413.1346

October 07, 2024

Terrible customer service. . my G63 2023 sat at dealer for 3 weeks waiting on feedback from service manager on repairs required, after the 3rd week I was advised Mercedes author More

by Rhartz
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Finnley Arends
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Mercedes-Benz of Coral Gables responded

Rhartz, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Jose Ortega Director of Service jose.ortega@mbcoralgables.com (786)413.1439

October 03, 2024

Peter was very proactive in finding a vehicle that met specific needs. The transaction was very smooth as he had submitted all my documents ahead of time to streamline my transaction. Not only did Peter a More

by Oscar Manes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Warwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Mercedes-Benz of Coral Gables responded

Oscar, Thank you so much for your excellent review! We are so glad that Peter had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Gabriel Camps General Sales Manager gabriel.camps@mbcoralgables.com (786)413.1346

October 01, 2024

Great service. Mr. Nick Sourber our service advisor and his staff were excellent, professional and courteous. Highly recommend!!! More

by Leo & Sara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Sourber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Mercedes-Benz of Coral Gables responded

Thank you for choosing Mercedes-Benz of Coral Gables. Your feedback and rating mean a lot to us. We're glad Nick was able to help, and we hope to see you again! Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

October 01, 2024

The customer service along with their professionalism provided made my experience comfortable, efficient and personable. More

by Rodz11895
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Mercedes-Benz of Coral Gables responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of Coral Gables! Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

October 01, 2024

Alex Morales has always been very nice and patient with my questions and issues. I really appreciate his help. More

by kjjardines415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Mercedes-Benz of Coral Gables responded

Thank you for choosing Mercedes-Benz of Coral Gables. Your feedback and rating mean a lot to us. We're glad Alex was able to help, and we hope to see you again! Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

September 30, 2024

Great service and fast. Henry LLanos is very knowledgeable and he has also very good customer relations More

by perez786
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Llanos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Mercedes-Benz of Coral Gables responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of Coral Gables! Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

September 27, 2024

Mercedes Benz Coral Gables is the best. Thank you so much Peter Warwar for been so professional and attentive. Hands down to this team ! More

by rodriguezdoandres
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Warwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Cao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Diez-Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Mercedes-Benz of Coral Gables responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Gabriel Camps General Sales Manager gabriel.camps@mbcoralgables.com (786)413.1346

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