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Mercedes-Benz of Coral Gables

Coral Gables, FL

4.9
4,475 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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300 Almeria Avenue

Coral Gables, FL

33134

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Showing 4,475 reviews

August 22, 2022

Great service and service advisor. I will recommend this to my friends. Excellent location. Very clean. More

by Wilson Casana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guillermo Requena
Aug 23, 2022 -

Mercedes-Benz of Coral Gables responded

Wilson, Thank you for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

August 22, 2022

This time was just for a recall and a minor cosmetic issue and Val Sanchez took care of it as if it were a major overhaul of the engine. We are very happy to have him as our advisor More

by araimundez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentin Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2022 -

Mercedes-Benz of Coral Gables responded

It's great to hear that Val was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Coral Gables! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

August 21, 2022

only positive thoughts and they have been said in previous reviews. this is not my first "rodeo" More

by Mismia42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Valentin Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Mercedes-Benz of Coral Gables responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

August 19, 2022

Excellent customer service! ! Thank you Stephanie Segovia for always going above and beyond! Great experience with the Body Shop! Thank you to Alan Lara and Maria for keeping More

by sserrano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Lara and Maria, Stephanie Segovia
Aug 22, 2022 -

Mercedes-Benz of Coral Gables responded

Thank you for your very kind review. Stephanie, Alan, Maria, and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

August 17, 2022

excellent service, with Rosie Ruiz always is a big help with my 3 mercedes benz More

by wilmer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosie Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leandro Guidi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2022 -

Mercedes-Benz of Coral Gables responded

Wilmer, Thank you so much for choosing Mercedes-Benz of Coral Gables! Please feel free to let Rosie know if we can be of any more assistance! Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

August 16, 2022

Everything was done well. The staff were so helpful and courteous. Frank and Leo were great! More

by cruzmimi28
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Portillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leandro Guidi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Mercedes-Benz of Coral Gables responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of Coral Gables! Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

August 10, 2022

Schedule for "A" service was perfect. ride to and from dealership was perfect. on time and at predicted cost. More

by Dimonda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2022 -

Mercedes-Benz of Coral Gables responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

August 04, 2022

Great service and service advisor. I will recommend this to my friends. Excellent location. Very clean More

by 504adamsk
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Francisco Esteves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2022 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Coral Gables. Please don't hesitate to reach out if you need anything else. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

August 04, 2022

Flo helped my family find a car shortly after we relocated from another state to Miami. He listened to all our concerns and found us a car that would best fit our needs. We were lucky to find and wo More

by Bokhari.nida
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Diez-Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Florian (Flo) Grandi
Aug 04, 2022 -

Mercedes-Benz of Coral Gables responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Coral Gables. Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

August 03, 2022

The employees are available and responsive whenever I go there. Andrea Alarcon came to find me when I arrived for a recall service appointment. She was friendly, helpful and a good listener. She also chec More

by Nickchitty
Customer Service
Recommend Dealer
Yes
Employees Worked With
Andrea Alarcon
Aug 04, 2022 -

Mercedes-Benz of Coral Gables responded

Thank you, Mr. Chitty, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

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