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Mercedes-Benz of Coral Gables
Coral Gables, FL
4,475 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,475 reviews
October 27, 2022
Good service, friendly and efficient. Service advisor Freddy is very professional and great with communication Service advisor Freddy is very professional and great with communication More
by Anabel30
Employees Worked With
October 25, 2022
Great Service! The team is very professional. My visit went flawlessly.will definitely recommend this team. The team is very professional. My visit went flawlessly.will definitely recommend this team. More
by J11f
October 24, 2022
This is the best car dealer and Excellent services, very professional staff. I strongly recommend this dealership as well as his workers. professional staff. I strongly recommend this dealership as well as his workers. More
by fblanco
Employees Worked With
Florian (Flo) Grandi, Tony Fuentes
October 20, 2022
Mi experiencia con Florian Grandi fue excepcional desde el primer día. Flo se mantuvo siempre en contacto durante los dos años de espera por mi vehículo con un trato muy amable y amistoso. Es muy profesi el primer día. Flo se mantuvo siempre en contacto durante los dos años de espera por mi vehículo con un trato muy amable y amistoso. Es muy profesional y detallista lo que hace que tratar con el sea una experiencia muy agradable. Sin duda cuando decida volver a cambiar mi vehículo volveré a llamarle. More
by angiezsutil
Employees Worked With
Florian (Flo) Grandi
October 20, 2022
Best car dealer and service department in US! My service rep, Andrea Alarcon, set the bar across the board for a perfect customer experience. From the moment I reached out with a brief inquiry, My service rep, Andrea Alarcon, set the bar across the board for a perfect customer experience. From the moment I reached out with a brief inquiry, Andrea was responsive, extremely knowledgeable, not only about the vehicle itself, but in walking me through the entire process. It could not have been more seamless and made the process very pleasant. They really play “team work”! Their attention to detail and my satisfaction was unparalleled- going above and beyond in every aspect! Thank you very much for your hard work and dedication! More
by yanet0
Employees Worked With
Andrea Alarcon
October 18, 2022
I had excellent attention and service, Guillermo Requena first class, always concerned about quality and that everything is done as it should be according to the brand's standards. It's good to have a work first class, always concerned about quality and that everything is done as it should be according to the brand's standards. It's good to have a workshop of this nature and customer service of that quality. More
by Jose Luis Ycaza
Employees Worked With
October 16, 2022
GREAT EXPERIENCE WITH THE TEAM HERE AT MERCEDES BENZ CORAL GABLES. FLO GRANDI WAS FANTASTIC AT IDENTIFYING THE RIGHT CAR FOR ME AND GUIDING ME THROUGH THE SALES PROCESS. ALSO SHOUT OUT TO LUIS SOTO IN F CORAL GABLES. FLO GRANDI WAS FANTASTIC AT IDENTIFYING THE RIGHT CAR FOR ME AND GUIDING ME THROUGH THE SALES PROCESS. ALSO SHOUT OUT TO LUIS SOTO IN FINANCE, GREAT EXPERINCE ALL ROUND. WOULD DEFINITELY RECOMMEND TO ANYONE LOOKING FOR A HIGH END VEHICLE IN THE SOUTH MIAMI AREA. More
by MW
Employees Worked With
Luis Soto, Florian (Flo) Grandi
October 16, 2022
Frankie is exceptionally knowledgeable about all products offered at Mercedes Benz of Coral Gables. He is always friendly, courteous and follows up throughout the service process. He has always given me grea offered at Mercedes Benz of Coral Gables. He is always friendly, courteous and follows up throughout the service process. He has always given me great advice on any questions or concerns I may have. Kudos! More
by Ernesto Hernandez
Employees Worked With
October 16, 2022
Great customer Service. Well informed Advisor. The work was timely done and delivery of vehicle was very easy! Well informed Advisor. The work was timely done and delivery of vehicle was very easy! More
by garridojr
Employees Worked With
