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Mercedes-Benz of Coral Gables

Coral Gables, FL

Overview
Employees
Reviews
Vehicles
4.9
4,475 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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300 Almeria Avenue

Coral Gables, FL

33134

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Showing 4,475 reviews

December 09, 2022

Excellent best dealership service was great will recommend all my friends and clients going forward More

by Michael.jvfhowell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Warwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2022 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

December 07, 2022

Exceptional Service, everyone in the staff is ready to help. Service Advisor Valentin Sanchez kept me informed on the progress of the Service. Kudos to All More

by tommyjuan1022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valentin Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 08, 2022 -

Mercedes-Benz of Coral Gables responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Valentin met your expectations. Thank you for choosing Mercedes-Benz of Coral Gables, we look forward to having you as a valued customer for many years to come! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

December 02, 2022

Fue una experiencia muy buena, el vendedor me atendió muy bien y los de financiamiento también More

by yarilys.rodriguez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Quevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Ciorobea
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2022 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

November 30, 2022

Amazing employees and customer service I would def recommend it. Extremely friendly and helpful. Thanks!! More

by jkoolmeyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aldo Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2022 -

Mercedes-Benz of Coral Gables responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mercedes-Benz of Coral Gables, we look forward to having you as a valued customer for many years to come! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

November 27, 2022

Simply the best Mercedes Dealer. Thank you Richard Santalla and Ralph Perez you guys are truly an asset to MB More

by Victor Galarza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Soto, Richard Santalla, Angel Rabassa
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Nov 27, 2022 -

Mercedes-Benz of Coral Gables responded

Thank you for choosing Mercedes-Benz of Coral Gables. Your feedback and rating mean a lot to us. We're glad we were able to help, Mr. Galarza, and we hope to see you again! Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

November 22, 2022

Frankie Cao always offered an outstanding attention. Having a car dropping me off and picking me up was also extremely helpful. Thanks More

by marcosgdomingues
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Cao
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 23, 2022 -

Mercedes-Benz of Coral Gables responded

We are very happy to hear Frankie and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

November 20, 2022

They are not always nice When my 5 year old BlueTec started timing out…..over and aver again they denied knowing what was wrong Than they announced BlueTec was a failed technology They finally “fix More

by meganmcandless
Service Price Transparency
Workmanship
Recommend Dealer
No
Employees Worked With
Valentin Sanchez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Cao
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 24, 2022 -

Mercedes-Benz of Coral Gables responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

November 14, 2022

My guy Peter always making sure I have the best experience for the last 10 years. Thank you once again. More

by michaelkarim003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Warwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2022 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

November 12, 2022

Excellent service by Peter. Will be buying on the future from him. Made a few calls to him and is always there via phone or text. More

by Tello26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Warwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Betancourt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2022 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

November 06, 2022

Dealing with Rene Rodriguez makes the selection, purchase and delivery of an automobile a very pleasant experience. My husband and I, in 2022, have purchased 3 EQS cars — one sedan was just traded for an SUV More

by Terri
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sergio Betancourt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rene Rodriguez
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Nov 06, 2022 -

Mercedes-Benz of Coral Gables responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables, we look forward to having you as one of our valued customers for many more years to come! Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

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