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Mercedes-Benz of Coral Gables

Coral Gables, FL

4.9
4,475 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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300 Almeria Avenue

Coral Gables, FL

33134

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Showing 4,475 reviews

January 22, 2023

Courteous and efficient. I like that you are assigned the same service clerk. Waiting area is comfortable with coffee and snacks available. More

by George Mihalakos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Cao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2023 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

January 20, 2023

Val is an amazing service provider. Very attentive, straight to the point. Great price. always extremely friendly and willing to go the extra mile. More

by SGHAZAL12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valentin Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2023 -

Mercedes-Benz of Coral Gables responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Valentin met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables, we look forward to having you as one of our valued customers for many more years to come! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

January 18, 2023

Very professional and customer focused. Answered all relevant questions and facilitated the process seamlessly and expeditiously More

by m.almeida2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Warwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Betancourt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2023 -

Mercedes-Benz of Coral Gables responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

January 18, 2023

Professional, professional, professional! If you are looking for knowledgeable, serious and genuinely interested business people to save you the big headache of changing your car, this is th More

by sb4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Warwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2023 -

Mercedes-Benz of Coral Gables responded

Thanks for your feedback on your recent visit to Mercedes-Benz of Coral Gables. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

January 18, 2023

The easiest and highest level of concierge service hands down! Even after delivery or the new car, Peter is checking in with us and answering all our questions on features. Thank you Peter and mercedes-Ben More

by murrell0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Warwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan- the concierge who delivered the new car and taught us features. Thank you , Angel Rabassa
Jan 19, 2023 -

Mercedes-Benz of Coral Gables responded

Congratulations on your new purchase! We appreciate this fantastic five-star review. Thank you for taking the time to share your thoughts on working with our team. We're glad to hear that Peter delivered such a great experience. Thank you for your business. We look forward to having you as one of our valued customers for years to come. Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

January 17, 2023

The curtesy, the service, the way the service advisor and all personnel treats you is excellent! More

by Olademiami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aldo Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2023 -

Mercedes-Benz of Coral Gables responded

Thank you for choosing Mercedes-Benz of Coral Gables. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

January 16, 2023

I was helped quickly. Val kept me informed throughout the process. I was provided a loaner. More

by gviejo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valentin Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2023 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

January 14, 2023

Peter War was fantastic, he went above and beyond to make our car shopping experience one of a kind! Mercedes Benz of Coral Gables is lucky to have Peter in their team, he is absolutely outstanding, he liste More

by anaadams13
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Peter Warwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Ciorobea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2023 -

Mercedes-Benz of Coral Gables responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

January 11, 2023

I have been with Mercedes Benz Coral Gables for three years now. First with an AMG 63, and now with a 580. The reason I decided to stay with the family, was basically good service, but also for peopl More

by crodriguez1381
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Warwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frankie Cao, Bryan Lara, Ray Blanco, all very helpfull., Luis Soto
Jan 12, 2023 -

Mercedes-Benz of Coral Gables responded

Thank you. It's fantastic to hear that Peter and the team provided you with great customer service! We truly appreciate the opportunity to do business with you. Thanks for choosing Mercedes-Benz of Coral Gables! Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

January 09, 2023

They are terrific, especially Valentin Sanchez. But they are always backed up, and rarely have loaners available. My Lexus dealer does a better job on both fronts. More

by a827
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Valentin Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2023 -

Mercedes-Benz of Coral Gables responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of Coral Gables! Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

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