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Mercedes-Benz of Coral Gables

Coral Gables, FL

Overview
Employees
Reviews
Vehicles
4.9
4,475 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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300 Almeria Avenue

Coral Gables, FL

33134

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Showing 4,475 reviews

October 15, 2024

Outstanding and very professional at all times with customers. Always available to help and provide proper solution. More

by Albertico
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Camps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2024 -

Mercedes-Benz of Coral Gables responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

October 14, 2024

I had such a great experience working with Carlos. He made the process so seamless. He patiently reviewed everything with me. I highly recommend him as your next MB salesperson. More

by diaz.nicole09
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Pereda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernesto Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Showroom Supervisor
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Oct 14, 2024 -

Mercedes-Benz of Coral Gables responded

Ms. Diaz, Thank you so much for your wonderful review! We are thrilled that Carlos and our team had the opportunity to provide you with great service. We thank you for choosing Mercedes-Benz of Coral Gables! Gabriel Camps General Sales Manager gabriel.camps@mbcoralgables.com (786)413.1346

October 12, 2024

Don’t do business with them. Agreed on a vehicle and was going to pick it up in a week and then went ahead and sold it to someone else and told me they forgot they sold it. Tota More

by Unfortunately
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Winston Simpson
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2024 -

Mercedes-Benz of Coral Gables responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Gabriel Camps General Sales Manager gabriel.camps@mbcoralgables.com (786)413.1346

October 12, 2024

“I had an amazing experience at Mercedes-Benz of Coral Gables, thanks to Frankie Cao. Even as a manager, he took the time to personally walk me through every step of the repair procedure for my Mercedes G More

by alexandersuarez123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Cao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 12, 2024 -

Mercedes-Benz of Coral Gables responded

Alexander, Thanks for sharing about your experience with Mercedes-Benz of Coral Gables. Frankie and our team appreciate your business and hope to see you again soon! Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

October 12, 2024

"Alex Morales" in the service department is very honest and will always give you his best advise in regards to your vehicle. I'm a very pleased customer! Jazmin More

by jazmin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Manso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2024 -

Mercedes-Benz of Coral Gables responded

It's great to hear that Alex was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of Coral Gables! Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

October 12, 2024

Excellent service, with very well trained, attentive staff, focused on making the customer comfortable and addressing customer needs. Carlos Pereda is perfection. More

by donald.kress
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Pereda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2024 -

Mercedes-Benz of Coral Gables responded

Thank you, Mr. Kress, for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Gabriel Camps General Sales Manager gabriel.camps@mbcoralgables.com (786)413.1346

October 11, 2024

super nice customer service , nice people and fast service , clean dealer and valet super friendly. More

by ronaldys1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aldo Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Freddy Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Cao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcos Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Esteves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Llanos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finnley Arends
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Obando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2024 -

Mercedes-Benz of Coral Gables responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mercedes-Benz of Coral Gables, we look forward to having you as a valued customer for many years to come! Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

October 11, 2024

Naibi is a wonderful advisor! She advocates for her clients and is straightforward. My rating is a 4 because of the other aspects of the experience,ie. long wait for courtesy ca More

by linairena
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naibi
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Oct 12, 2024 -

Mercedes-Benz of Coral Gables responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of Coral Gables. Naibi and our team appreciate your business and hope to see you again soon! Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

October 10, 2024

Mercedes Benz of Coral Gables FL, is THE BEST. For us is been a pleasure every time we have been there for service or baying or leasing our cars. Carlos Pereda, sales representative and Aldo Guerr More

by miguel.dvorak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Pereda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aldo Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernesto Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 10, 2024 -

Mercedes-Benz of Coral Gables responded

Miguel, Thank you for taking the time to share your thoughts on working with Aldo, Carlos, and our team. We're glad to hear we delivered such a great experience! Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

October 09, 2024

Extremely satisfied with the service provided. My service advisor Naibi was amazing and ver thorough! More

by Bcardonn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naibi
Report | Print
Oct 09, 2024 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Naibi here at Mercedes-Benz of Coral Gables to be a positive one. Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

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