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Mercedes-Benz of Coral Gables

Coral Gables, FL

4.9
4,475 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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300 Almeria Avenue

Coral Gables, FL

33134

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Showing 4,475 reviews

May 05, 2023

Hands down the best dealership I have ever dealt with. This is my 4th car with them. From the service which is the best to the professionalism by everyone is unmatched.! I have always dealt with Angel Rab More

by Mercy1129
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Franz Watt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Santalla, Angel Rabassa
May 07, 2023 -

Mercedes-Benz of Coral Gables responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Angel and the team met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables, we look forward to having you as one of our valued customers for many more years to come! Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

May 01, 2023

I just ordered a Mercedes Benz from Peter Warwar, which I am supposed to get the end of this month. Peter has been very great very receptive guy he listened to what I wanted and was able to guide me through More

by Jackson8134
Recommend Dealer
Yes
Employees Worked With
Peter Warwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

Mercedes-Benz of Coral Gables responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Enjoy your new Mercedes-Benz! Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

April 28, 2023

Aldo Guerra was absolutely wonderful, I strongly recommend him! The only problem I have with Mercedes Benz of Coral Gables is more expensive than anywhere. More

by Drnooria
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aldo Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aldo Guerra was absolutely wonderful. He is an asset to the company
May 01, 2023 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mercedes-Benz of Coral Gables to be a positive one. Please don't hesitate to reach out if you need anything else. Mike Munoz, Service Director 786-413-1439 Michael.Munoz@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

April 28, 2023

Outstanding customer service. Professional environment. Attentive and helpful salesman and staff. State of the art. More

by lakes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Pereda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Valentin Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Blanco
May 01, 2023 -

Mercedes-Benz of Coral Gables responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

May 02, 2023 -

lakes responded

My salesman Carlos Pereda was great. We have bought numerous cars , always through him. Would boule buy a car from any other salesman.

April 26, 2023

Excellent and prompt car maintenance service. Byron Soler is attentive & delivers excellent & caring customer service. Delivering the car cleaned and with a cold bottle of water was sincerel More

by rah15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Byron Soler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2023 -

Mercedes-Benz of Coral Gables responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mike Munoz, Service Director 786-413-1439 Michael.Munoz@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

April 24, 2023

Advisor Byron is so helpful in taking care of my needs and is a true asset to the dealership More

by pefdz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Byron Soler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2023 -

Mercedes-Benz of Coral Gables responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon! Mike Munoz, Service Director 786-413-1439 Michael.Munoz@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

April 23, 2023

Excellent customer service and top rated work. Total confidence in this dealer at all times More

by Gerald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Cao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2023 -

Mercedes-Benz of Coral Gables responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mike Munoz, Service Director 786-413-1439 Michael.Munoz@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

April 21, 2023

As a long-time customer, I have always had a positive experience with the service provided. However, my recent appointment was a disappointment. Despite making the appointment two weeks prior, upon my ar More

by George R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Llanos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2023 -

Mercedes-Benz of Coral Gables responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Mike Munoz, Service Director 786-413-1439 Michael.Munoz@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

April 14, 2023

Your tow truck driver Jose Cruz went above and beyond to help me with my car. Thank you Jose! More

by angelleon150
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Frankie Cao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose A Cruz
Apr 16, 2023 -

Mercedes-Benz of Coral Gables responded

We are very happy to hear that Jose provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

April 12, 2023

The tow truck driver,Jose Cruz,went above and beyond to get me off the highway and safely to the dealership. Please hire more like him. You won't be disappointed. More

by N.Jules
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Esteves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2023 -

Mercedes-Benz of Coral Gables responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jose met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables, we look forward to having you as one of our valued customers for many more years to come! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

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