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Mercedes-Benz of Coral Gables

Coral Gables, FL

4.9
4,475 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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300 Almeria Avenue

Coral Gables, FL

33134

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Showing 4,475 reviews

June 21, 2023

Peter Warwar, OMG ! !! Thank you Peter. Not only did my wife and get one car, but we left Saturday the 17th with two . Peter was amazing helping us to the end. Note: Fi More

by WHITELINENDC
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Peter Warwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernesto Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2023 -

Mercedes-Benz of Coral Gables responded

Here at Mercedes-Benz of Coral Gables, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Peter and Ernesto, and it was a pleasure having you at the dealership. We appreciate your review! Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

June 18, 2023

All was great ! Byron was amazing , thoughtful and had great follow up, thank you Byron More

by Ivette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Byron Soler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Mercedes-Benz of Coral Gables responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Mike Munoz, Service Director 786-413-1439 Michael.Munoz@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

June 16, 2023

MB of Coral Gables is my go to place! Peter Warwar has been always an excellent sales person and all the staff from financing to service are outstanding. More

by Keeler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Warwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aldo Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Betancourt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

Mercedes-Benz of Coral Gables responded

Thank you so much for choosing Mercedes-Benz of Coral Gables! Congrats on your new purchase, and let us know if we can be of any more assistance! Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

June 13, 2023

Have always had an excellent experience when we need to get any kind of service. More

by arquitectorjm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Gossett
Jun 13, 2023 -

Mercedes-Benz of Coral Gables responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables. Mike Munoz, Service Director 786-413-1439 Michael.Munoz@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

June 12, 2023

The service started off not too good, but after meeting Stephanie Segovia things changed drastically. She was very knowledgeable and very attentive. She keep updating me daily on the progress of my car. More

by BEBEOMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leandro Guidi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Segovia
Jun 13, 2023 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your excellent review! We are so glad that Stephanie had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mercedes-Benz of Coral Gables to be a positive one. Please don't hesitate to reach out if you need anything else. Mike Munoz, Service Director 786-413-1439 Michael.Munoz@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

June 12, 2023

Peter is amazing! I’ve purchased over six Mercedes vehicles through the years and highly recommend him. Very personable, attentive, and amazing customer service. If yo More

by denise25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Warwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2023 -

Mercedes-Benz of Coral Gables responded

It's great to hear that Peter delivered such an excellent experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of Coral Gables! Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

June 11, 2023

The service was exceptional and very quick. My service representative had text me within the hour that the car was ready while I was at work. The transportation to work was also fantastic. Than More

by SAL_SOTOMAYOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Mercedes-Benz of Coral Gables responded

Sal, Thank you for choosing Mercedes-Benz of Coral Gables. Your feedback and rating mean a lot to us. We're glad Alex was able to help, and we hope to see you again! Mike Munoz, Service Director 786-413-1439 Michael.Munoz@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

June 11, 2023

The service was excellent. Great knowledge by all the people involved. That includes the gentleman that went over all the features of the car. More

by phern7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Warwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Manso
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Ciorobea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2023 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Mercedes-Benz of Coral Gables! Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

June 09, 2023

I had a great experience purchasing my car from Peter Warwar at the Coral Gables Mercedes More

by tullis_t
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Warwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2023 -

Mercedes-Benz of Coral Gables responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables. Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

June 02, 2023

Bought a car which I thought was a good experience but turning out to be a nightmare. Bought a CPO from them and it’s been nothing but issues. Vehicle slides backwards when coming off a ramp, service tell More

by thexman2005
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sales and service dept..
Jun 02, 2023 -

Mercedes-Benz of Coral Gables responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Hector Brito, Sales Manager - Ariel Manso, Sales Director 786-413-1309 - 786-413-1313 Hector.brito@mbcoralgables.com

Jun 02, 2023 -

thexman2005 responded

I emailed you as well. 7866635465. Ill go out of my way to be at your dealer and drop off the car tomorrow 8am 2019 GLC Coupe. Salesman seems to be out of office.

Jun 14, 2023 -

thexman2005 responded

Still no resolution, worst buying experience ever!!!

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