Mercedes-Benz of Coral Gables

Great service The service folks worked through a fairly odd problem and took care of it with minor interruption to me. Plus they returned the car cleaner than when The service folks worked through a fairly odd problem and took care of it with minor interruption to me. Plus they returned the car cleaner than when I left it More

Tire repair Less than one hour Michael was waiting for me I was already in a very good time, they clean my car and I asked to do with fast because I have an appoi Less than one hour Michael was waiting for me I was already in a very good time, they clean my car and I asked to do with fast because I have an appointment at 3 o'clock and they do they went the extra mile as usual to please me More

Totally outstanding customer service every single time I have rated Mercedes Benz's service department with five stars because customer service means to service customers and to maintain a customer is as i I have rated Mercedes Benz's service department with five stars because customer service means to service customers and to maintain a customer is as important as to obtain new customers. An advisor in a service department must win not only the trustworthiness of their customer but also make the customer experience such an exceptional service that will ensure their repetitive business and referrals. Dave Gossett from the service department of Mercedes Benz of Coral Gables is this type of advisor that knows how to keep his customers content. By keeping his customers happy Dave Gossett has succeeded to retain the customer and to avoid somebody else or another car dealer to take his customer. He is a great advisor and individuals like him are the ones that makes a service department look good. I have recommended the service department of Mercedes Benz to all my friends and also to the people that works in my Company. Word of mouth is very effective. The complete service staff of Mercedes Benz of Coral Gables is outstanding, they are efficient, helpful and well-mannered. I have had good experience with the service department at other car dealers, but the service department at Mercedes of Coral Gables surpasses all previous experiences. If you need to service your Mercedes Benz this is the right place to go. Ask for Dave Gossett and you will have a unique and pleasing experience. I would like to commend the person that hired Dave has he/she selected the right individual to be part of the service department of Mercedes Benz of Coral Gables. The service you provide to your customers is exceptional !!! More

Marcos is always a pleasure to work with. His professionalis Marcos is truly a pleasure to deal with. His professionalism & true will to help makes him a huge asset to your company. All the guys I've dealt with Marcos is truly a pleasure to deal with. His professionalism & true will to help makes him a huge asset to your company. All the guys I've dealt with in Service are helpful & courteous. More

Beyond positive I am 62 years old and I have purchased many vehicles, this was by far the most positive experience I have had purchasing a vehicle. I am 62 years old and I have purchased many vehicles, this was by far the most positive experience I have had purchasing a vehicle. More

Excellent service in every single aspect extremely friendly and professional. Mr Manso answered all my questions in a very thorough manner and he was at all ti service in every single aspect extremely friendly and professional. Mr Manso answered all my questions in a very thorough manner and he was at all times very polite More

Service Amazing customer service! The whole experience was easy and they were very friendly and helpful. I would recommend this dealer for anyone servicing a Amazing customer service! The whole experience was easy and they were very friendly and helpful. I would recommend this dealer for anyone servicing a Mercedes. More

Ivery good work the best Nothing like this dealer in Mercedes Benz , the services was good, the coffe was good, and the services time was it the promest one, my next car wil Nothing like this dealer in Mercedes Benz , the services was good, the coffe was good, and the services time was it the promest one, my next car will be a Mercedes Benz buy in the same dealer More

Excellent sales person. Dealership met all the terms we discussed on the phone. Very friendly. Good follow up. Would recommend the dealership to anyone seeking a Mercedes Dealership met all the terms we discussed on the phone. Very friendly. Good follow up. Would recommend the dealership to anyone seeking a Mercedes Benz. The deal was substantially enhanced by the CPO program and the incentives included. More

service department is the best. As a mercedes owner for 5 years my experience with the Coral Gables service department has always been handled with" white glove service".Marcos Gonza As a mercedes owner for 5 years my experience with the Coral Gables service department has always been handled with" white glove service".Marcos Gonzalez and his team , to include the loaner department is extremely professional and I always feel like family. Service is prompt and my car is always returned sparkling new!! Thanks Marcos your the best. More